The St. Regis Bal Harbour Resort

  • 9703 Collins Avenue
  • Bal Harbour - Miami Beach,
  • Florida
  • 33154
  • United States
  • Map
 

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests of the resort must be 21 years old to register. We request that minors be accompanied by an adult.

Rated 4.5 out of 5 by 286 reviewers.
Rated 5 out of 5 by Perfection We had a perfect stay at the St. Regis Bal Harbour. This property is clearly deserving of it's five diamond status. The reception provided for a warm welcoming which set the mood for the rest of our stay. SPG member recognition is certainly not forgotten here. All in all, this St. Regis exceeds the standard of the brand while still accommodating elite members (that means a lot to a veteran traveler.) Additionally, the location of this property is ideal for those who wish to visit the Bal Harbour Shops. We look forward to our return, cheers! August 17, 2014
Rated 5 out of 5 by First rate property Thanks for the great upgrade and the incredibly kind service from all of the staff! Special thanks to Jose, Leroy, Yandy and Oswaldo for all of their continual kind hospitality. The hotel continues to get better and it's a real testemant to the entire staff! Thanks for another great stay in the best location in S. Florida! August 2, 2014
Rated 5 out of 5 by fantastic staff & amenities from the moment we set foot to the moment we left, experience was personable, with nice touches to our upcoming baby celebration. Well Done ! August 12, 2014
Rated 2 out of 5 by Disappointed Not sure what to say except that we were disappointed. Everybody we came in contact with were super nice. In fact too nice bordering on insultingly fake for the purpose of getting tips. Our room was the extra side room to the "main" room. There was no desk and it was really tight. Mind you we used our Suite Nights awards for this. This was no suite. The room was not made up when we arrived. There were insufficient towels in the bathroom. There was no bath gel or shampoo. There were two basins in the the bathroom but only one soap dish. So I flipped a glass over to put my soap on and for 4 days the maid never moved the soap or the glass. Repeatedly the bed was not turned down ready for the night and once they came at 9:00pm to do it. As a SPG Platinum they told us we were entitled to free breakfast. When we had our first breakfast they told us when we got the bill that only the continental breakfast was included not the buffet. This is the first Starwood hotel that has done this. The elevators are on a different call button system that seems too cute and too complicated. The details of the property design are magnificent but it comes off as completely irrelevant when the service is so sub par. May 19, 2012
Rated 4 out of 5 by Great hotel, but overall experience was so-so While there were many wonderful things about the property and much of the staff was wonderful, I was still left with a bad taste regarding the overall experience. The beach staff took a $10 tip for the 2 minutes it took to set-up my chairs. That was fine, but when they failed to mention I’d have a $50 charge for two umbrellas and that $50 included a gratuity I was bit turned off. It would have been nice had they told me that up front and before I handed them cash. Hard to imagine the oversight when I was one of maybe 4 groups on the beach. It made me feel that the staff was made up of walking ATM’s… When I checked out I had over $100 in honor bar charges and a $64 buffet charge. I explained that “nothing” was removed from the honor bar and that I had not eaten at the hotel. The gentleman later produced the signed bill from the restaurant and I explained the signature was not even close to my signature and repeated I did not eat in the hotel. I was polite during the whole exchange, but felt he was very condescending in handling my dispute, which in my eyes was not a dispute, but was black and white. As a platinum member of many years, I don’t expect to be treated as a suspect. So all and all a wonderful hotel and I’m sure my experience was isolated, but I won’t be back. April 24, 2012
Rated 3 out of 5 by A lot of bugs We stayed here in March 2012. we paid a premium rate for an upscale stay for 4 days. this hotel has a lot of bugs to work out. The doors are mal aligned and do not shut so therefore don't lock. Our patio door remained open our entire stay. Housekeeping was very late in making up rooms sometimes turndown was ready and we still were not made up in spite of several calls to housekeeping. Construction on the adjacent tower prohibited us from enjoying our terrace, which was the nicest feature. I chatted with the front desk staff who empathized and apologized they offered to credit my spg account 35000 pts , guess what! No credit yet. There are a lot of bugs to work out here before a room is worth 750 or more per night. June 17, 2012
Rated 3 out of 5 by Odd Experience at for St. Regis Checked in late under Amex centurion program and was not upgraded to Jr. Suite because room was not ready. Not sure how that can be if it was almost 5pm and slow season? Then, I think there was a mix up in their systems and they did not know we were staying in that room. First my wife was walking unclothed to the bathroom and staff walks right in without knocking, I ordered wine opener never came, then when leaving I called for bellman and for my car. No bellman ever showed up. Took luggage myself down and bellman and valet were bored and said no one ever advised them I called. Then I was billed $256.80 for one nights parking. Obviously an error. I was told a credit will be issued. Over 30 days later and no credit was issued. Valet asked me how my stay was and told him of situations, so he had customer service call me and the best they could do was offer my 5,000 SPG points. Have stayed at other St. Regis and always great, not sure whats wrong with Bal Harbour. August 5, 2014
Rated 5 out of 5 by Heaven I have never given a hotel 5 stars across the board. I spend 150+ nights pa in hotels, some classed as best in the world. The St Regis Bal Harbour was spectacularly good. Eg I used my Platinum amentity on breakfast - first time champagne & smoked salmon has been included in an amenity! The staff were excellent. The lobby gorgeous. The suite was amazing. Beautiful beach - even someone to clean your sunglasses. Nothing could have been better. August 2, 2014
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