Rated 5 out of 5 by AP15 Mind blowing property with amenities
Impeccable property with fantastic service. We stayed in a St. Regis Suite and it was beautiful and spacious. Beach is fantastic at this property with plenty of fun things to do for the kids. Butler service is perfect as you dial one number (0) and that person handles everything. Property is just about 25 to 30 minutes from the San Juan airport, which is very convenient. Rented a car, drove to many of the sites near the hotel. Feeding the fish at 6pm was a highlight for our 3 yr old. Everyone greets you with a big smile and everyone knows your name. Nice golf course on the property as well. Will bring my clubs next stay. Definitely recommend this site. Prepare to be spoiled! One last thing...have the chocolate chip cookies at SeaGrapes bar near the pool.
April 20, 2014
Rated 3 out of 5 Not a quiet and relaxing resort
The location and facilities, with the exception of the dank and moldy smelling rooms was beautiful. The direct flights from Philly, DC, NYC, Boston, and Chicago encourages families with very young children to descend on this property. It was overrun with families and children under the age of 12. Pool was nothing short of a zoo with kids running the show and lack of discipline from their parents . Hotel staff were clearly overwhelmed causing service to be affected. Not a quiet, romantic resort.
April 20, 2014
Rated 5 out of 5 by Bill613 Great Escape
Two couples spent three nights, four days at the resort. Best place for relaxation. The staff is very friendly and goes out of their way to make sure everyone is taken care of. It was Easter break and many small kids there but there are only 169 rooms so it wasn't crowded or too noisy. Food was great but expect to pay island prices. The Kobe burger is terrific.
There are only two things they need to do to make the vacation perfect. They need towel clips at the beach to keep the towels from flying off the chairs in the wind. They need to consider entertainment by the pool from 5-7pm with some live local music and keep the bar open longer. There is very limited activities after 5 pm in and around the pool.
This is a special place with special people. You will love it!!
April 19, 2014
Rated 4 out of 5 by sal623 Accommodations are amazing!
the room and the facilities were amazing! the staff was so courteous and the guys that help you on the property were friendly and just over the top to make your stay pleasurable.
The only thing that was a disappointment was the food. the service is the Fern restaurant was poor; the steak was overdone and the server never even came back to see if the food was prepared correctly.
other than that, the place was amazing.
April 14, 2014
Rated 3 out of 5 by Baldy013 Not for couples!
This is a great place if you have kids. But if you are a couple looking for a getaway, this is not for you. There are little kids running around making noise in every area of the resort. When we asked whether there is any area designated for adults, we were told to go sit on the lawn! They need to designate an area of the (large) pool for adults as other couples felt the same way. Also, when we needed to shower after our checkout, they sent us all the way to a sister resort to use their facilities, rather than let us use the showers in the spa (despite us paying a high daily "resort charge"). Overall not entirely worthy of st regis name. I do recommend the tennis instructor - he is great!
March 25, 2014
Rated 5 out of 5 by chels33 Loved everything about our stay
The St. Regis Bahia Beach was first class in every aspect. The property was beautiful - between the pool, private beach and luxurious rooms everything onsite made us feel relaxed and pampered. Everyone on the staff was extremely friendly and helpful. The food at Fern was especially delicious!
April 14, 2014
Rated 4 out of 5 by Gold2013 Superb facility; staff quality fluctuates
hotel is maintained impeccibly; high end restaurants are well staffed with professional help; pool restaurant staff is spotty and service is painfully slow at times; same true with breakfast staff; room service needs vast improvement as does turndown serivce. the overall facility is one of the best in Puerto Rico. But for the weakness in the training of some of the staff, the Hotel would qualify as a perfect Five Star. No SPG recognition.
March 24, 2014
Rated 5 out of 5 by Newyorkcouple Luxury and Relaxation in a Beautiful Setting
Our vacation started with a wonderful greeting from Liza at the front desk who welcomed us back as it was our 4th visit to this wonderful resort!
My husband and I love that the hotel is intimate but has all of the luxurious service you expect at a St. Regis hotel.We dined each night at the Fern restaurant (a Jean-Georges!) and the food/service is excellent. The servers are knowledgeable about the food and so warm and personable. The pool staff is also so friendly and accommodating! We can't wait to return!
April 5, 2014