Rated 5 out of 5 by SGDC Best Staff Ever!
This is the best resort I have ever stayed at! From the time you arrive, to the time you leave, everyone and everything is perfectly taken care of. The staff always have a smile and are happy to help the adults and the children with whatever they need. We felt they went above and beyond what would be expected. So friendly! The rooms are spacious and luxurious. The grounds are beautiful, and the food is fabulous! I can't wait to go back!
August 22, 2016
Rated 5 out of 5 by McMickey Outstanding Resort and Exceptional Staff
The resort is absolutely beautiful and the staff is top-notch. My expectations were high going in and they were exceeded in the end. Thanks for a wonderful stay--I'll certainly be back!!!
August 20, 2016
Rated 5 out of 5 by Jackie1011 The Best Resort Ever
This Resort is by far the BEST I have ever stayed in. I LOVE the Scenery & Ambiance. It's my second time here & it won't be my Last.
August 10, 2016
Rated 5 out of 5 by Mary66 Is a Hidden Treasure in Puerto Rico
More than I expected. The service was attentive, professional and excellent.
August 9, 2016
Rated 5 out of 5 by Verified Reviewer The Vacation Experience of a Lifetime
I've traveled to Puerto Rico various times in the last 10 years. I've stayed at most, if not all, the resorts on the eastern part of the island and the St. Regis is by far the best experience for a vacation destination. The property is hidden and secluded. Even though you know you are in a resort, you feel like you are walking through the rain forest. The designers took good care of creating an experience that preserved the natural beauty of Puerto Rico. The best part was the staff. Shout outs to Atalie, Ashley, Ammar, Oscar, Carlos and Cesar!!
July 10, 2016
Rated 5 out of 5 by neon24 Best Hotel in Puerto Rico
Come stay at this gem! I love my stays at the St. Regis Bahia Beach. Service is espectacular! You wont regret it.
July 5, 2016
Rated 3 out of 5 by Nyclady Not Impressed
After staying at the St Regis Punta Mita 6 months prior, we thought we'd have the same experience. We were wrong. The food is average at best, we were served cold food 2 nights at Molasses. The chicken from sea grapes is inedible. The burger was so salty my husband did not eat it. The beach service is not great, asked for items that didn't come. The room is the best part.
The staff does not care about service. I had to wait 15 minutes for someone at the beach to provide towels. The golf cart service is very slow, and they take priority with certain guests.
I ordered tea and coffe to the room, I was first brought tea bags..then milk..then coffe pods. I called to ask how I was to get hot water for the tea. I was told they could bring me a kettle to make warm water (4th trip). I simply wanted a tea and arranged the service the night before. I cancelled my order. Was a cup of tea to hard to make?
There were 2 wedding taking place the Saturday during our stay. I asked 2 different hotel employees what time they would end as it was right in front of our room. I was told 7 by both. At 9 when I called to see, they told me that it was over at 10. That I was crazy to complain about the noise, that no one else has. I tried to explain that we would of arranged dinner later if we knew about the time.
If you have stayed at Punta Mita I would not recommend staying at Bahia Beach, it will be a huge disappointment.
July 4, 2016
Rated 2 out of 5 by dcaff disappointing stay
The staff seems to want to tell you how fantastic their service is but then no one seems to really want to make your stay more pleasant. It was a disappointing 4 day stay from start to finish. The service at the pool seemed painfully slow on the 3 days we were at the pool. Angelica at the front office did try to help with some of our issues. Atali at the restaurant is the most professional person at this property.
June 10, 2016