Rated 5 out of 5 by DavidK1 Beautiful property and wonderful staff
The property was beautiful (well landscaped and laid out). The weather was fabulous. We loved the food at the three restaurants. But the best part was the friendliness of the staff. Every time you passed a staff member on the grounds, he/she was sure to say "good morning" or "good afternoon" or "good evening." The servers at the restaurants couldn't have been more friendly and helpful.
February 22, 2014
Rated 5 out of 5 by DenaCMPCMM Top notch hotel
As a meeting planner, I have been around the world and have stayed at many properties. I have to say that St Regis Bahia beach is the best that I have been to. The property is wonderful and clean and I have never had staff that were so pleasant and willing to help. Everyone knew who I was and addressed me by name. I would recommend this property to everyone!
March 1, 2014
Rated 1 out of 5 by johnpspgmember st regis hostage
it was like being on a cruise, captive with 2 dining options and one that enforces a dress code. they take a cut of the taxi's fare (about 50% more), they charge 20%+delivery fee for room service. $5+tax and fees for a soda. the molasses restaurant which is one of 2 dining options food is marginal at best. i was repeatedly charged for valet parking when i repeatedly told them i dont have a car and was the reason why i needed a taxi to the airport. if you go to the pool afternoon , there are no pool chairs. it felt like they always had a hand in your pocket.
February 22, 2014
Rated 5 out of 5 by luciusdomitius Wonderful property, good service
We stayed at this property for 2 nights this past weekend. Everybody seemed to have the same idea about escaping the cold and spending a few days in the sun. It being high season we were lucky to get a room booked using SPG points but were understandably denied an upgrade at checkin in spite of my Platinum status. This was to be expected on a Saturday, however we were also not granted a late checkout, again due to the property apparently being fully booked according to the front desk. Oddly enough the exact same room category we stayed in was still being offered for booking on spg.com. Overbooking tactics I did not think a property like the St. Regis would engage in or at least then work around those policies more actively to accommodate the needs of their most loyal guest - I had to inquire multiple times about a late check out and only after insisting was offered a hospitality suite to freshen up before departing. That being said, we thoroughly enjoyed our stay at this hotel otherwise. The grounds are meticulously kept, the rooms spacious and the dining options, although only a few are available (make reservations), were very good. We will definitely return.
February 25, 2014
Rated 5 out of 5 by mattyicenyc Amazing resort
For the 3rd year in a row the St Regis Bahai Beach exceeded my expectations. With an amazing pool and beach steps away, this is the perfect place for a family to enjoy themselves.
February 25, 2014
Rated 4 out of 5 by Chet3 Good but not Great
St. Regis Puerto Rico is very good but it is not great in all cases. It is great for a luxury vacation with kids. If you are not traveling with kids then there are much better places and would recommend you stay at other resorts. The staff is very friendly but it is very apparent that they are understaffed. My wife and I stay in a St. Regis Suite, but you almost feel bad using the butler service because the butler looks so over worked. It was more of hassle then a help to use the butler service. In addition to our suite we also had a pool cabana; again the staff is very friendly, but would disappear for long periods of time. They have a call button in the cabana, but it does not work, well at least for us it did not. The restaurant Fern is very good, but not fine dining. Again, it is great place to take young children because they can be screaming at the top of their lungs and you still cannot hear them because of all the noise in the restaurant. Some positives about the property the staff is very nice, they honor SPG status with upgrades. The staff tries to provide complimentary amenities because of issue you will run into because of lack of staff. Overall, beautiful property, great for family vacation, but definitely stay away for a romantic vacation.
February 24, 2014
Rated 5 out of 5 by chumeans Greatest hotel in the WORLD
I don't know if anyone can find any faults with this hotel or their stay. I've been to many luxury hotels but none are even in the same league as the St. Regis in PR. Rooms are magnificent, property is amazing and well-maintained and the service is second to none. We had coffee brought to us by our butler every morning like clock-work. The beach is private and truly feels like paradise. We also did boating/biking with the kids, which was a lot of fun. You can literally stay at this hotel for a week and not have to leave. We had the best time and miss this hotel! HIGHLY recommended!!!
January 28, 2014
Rated 5 out of 5 by BradM Best Experience
My girlfriend and I came to this resort from another resort on the island. From the moment we stepped out of the taxi to the second we left, everything was PERFECT! The staff is extremely friendly and knowledgeable and took care of anything we needed. A true 5 diamond resort with top notch service. We will definitely be returning to this resort as it was the best experience we have had yet.
The restaurants were phenomenal and my crispy chicken dinner at Fern was one of the best I've ever had. The staff at all of the restaurants knew all of the ingredients of the dishes as well as how it was prepared.
The boat house offers free kayaking, paddle boarding, sailing, and biking which we made full use of. You are also able to hit golf balls at the driving range at no charge.
The attention to detail at this resort made this experience unlike any other. HIGHLY RECCOMEND
February 4, 2014