Rated 5 out of 5 by Bella7 The St. Regis is exceptional
The fragrant flowers in the the lobby and the wonderful staff at check-in were our first impressions of the St. Regis. They were followed by the beautiful room, the thoughtful birthday strawberries and wine, and the fantastic breakfast topped off our stay. A fantastic hotel.
April 18, 2016
Rated 3 out of 5 by RobbieP32 Disappointing stay
Stayed here for vacation. Had numerous service problems and they were never addressed. Not once did someone go out of their way to assist. Called the GM, wasn't helpful either, mainly provided excuses and had no answers about the problems we mentioned. Very, very disappointing for a St Regis. When in town, I would certainly choose other hotels.
April 5, 2016
Rated 5 out of 5 by EBJP Very Nice Hotel
I really enjoyed my stay, and would stay there again. I dined at the bar and had great service from the bartender, and the food was excellent. The workout room was minimal but fine for my needs.
March 28, 2016
Rated 5 out of 5 by bp333ga Great Hotel
I stay here for business whenever in Houston. Nice hotel, polite staff. Rooms are nice, quiet.
February 8, 2016
Rated 5 out of 5 by Petecooks52 First class stay
The St. Regis in Houston is an outstanding hotel! The courteous and professional staff treats you like royalty. Beautiful hotel, top notch in every way. Highly recommend you stay here when in Houston!
February 7, 2016
Rated 3 out of 5 by cooperg a remarkably average hotel.
In the last three years, I have stayed roughly 150 nights in St Regis properties. It is a brand that I associate with luxury, comfort, and great service. After about 6 stays at St Regis Houston in the last year, I would have to say it is a remarkably average hotel. Not bad, but far from great. From the design to the rooms to staff, everything is lackluster. In Houston, no one can be bothered to go the extra mile. There is a little effort to show they value your business. While not a huge deal to me, I find it interesting that it is the only St Regis property in the world where I have never been upgraded during any stay. It speaks to the general apethetic feeling that it is given to guests who stay at the hotel frequently. Would I stay at the hotel again? Probably because its convenient to my office. Would I recommend the hotel? No more than a 3star airport hotel
January 23, 2016
Rated 4 out of 5 by kindahappy great visit but not superior.
Overall this was a great experience and will stay at this hotel again .
What you need to know.
- Bed was stiff like it had a cardboard top. For this type of luxury hotel, I expected something a little more comfortable.
- They did not make it very known that you have to pay extra for valet parking. You drive up and a guy takes your keys and gives you a slip. I thought it was standard (complimentary) and actually costs a bit over $30 per night.
- Expect to tip everytime you turn around. When you get out of your car they are already unloading your luggage with no choice to do it yourself. I like the luxury of it but no choice. For a 1 night stay with $5 here and $5 there, it added up to about $30.
December 7, 2015
Rated 5 out of 5 by Robo82 Retreat in Houston
This hotel provided us a wonderful anniversary weekend. Outstanding attentive smiling staff, amenities, and location within the loop. Highly recomment breakfast in the Remington restaurant. We will definitely return!!!
November 9, 2015