Rated 5 out of 5 by bp333ga Great Hotel
I stay here for business whenever in Houston. Nice hotel, polite staff. Rooms are nice, quiet.
February 8, 2016
Rated 5 out of 5 First class stay
The St. Regis in Houston is an outstanding hotel! The courteous and professional staff treats you like royalty. Beautiful hotel, top notch in every way. Highly recommend you stay here when in Houston!
February 7, 2016
Rated 3 out of 5 by cooperg a remarkably average hotel.
In the last three years, I have stayed roughly 150 nights in St Regis properties. It is a brand that I associate with luxury, comfort, and great service. After about 6 stays at St Regis Houston in the last year, I would have to say it is a remarkably average hotel. Not bad, but far from great. From the design to the rooms to staff, everything is lackluster. In Houston, no one can be bothered to go the extra mile. There is a little effort to show they value your business. While not a huge deal to me, I find it interesting that it is the only St Regis property in the world where I have never been upgraded during any stay. It speaks to the general apethetic feeling that it is given to guests who stay at the hotel frequently. Would I stay at the hotel again? Probably because its convenient to my office. Would I recommend the hotel? No more than a 3star airport hotel
January 23, 2016
Rated 4 out of 5 by kindahappy great visit but not superior.
Overall this was a great experience and will stay at this hotel again .
What you need to know.
- Bed was stiff like it had a cardboard top. For this type of luxury hotel, I expected something a little more comfortable.
- They did not make it very known that you have to pay extra for valet parking. You drive up and a guy takes your keys and gives you a slip. I thought it was standard (complimentary) and actually costs a bit over $30 per night.
- Expect to tip everytime you turn around. When you get out of your car they are already unloading your luggage with no choice to do it yourself. I like the luxury of it but no choice. For a 1 night stay with $5 here and $5 there, it added up to about $30.
December 7, 2015
Rated 5 out of 5 by Robo82 Retreat in Houston
This hotel provided us a wonderful anniversary weekend. Outstanding attentive smiling staff, amenities, and location within the loop. Highly recomment breakfast in the Remington restaurant. We will definitely return!!!
November 9, 2015
Rated 4 out of 5 by TexanHula My first St. Regis experience
This was my first stay at a St. Regis and I enjoyed it. From the minute you walk in, to the reception, to the room, everyone made me feel welcome, although I did feel a little rushed at the valet area to exit my car. My room was very comfortable and spacious, very user friendly for business users as well. Room service was OK, the taste of the food was average, but the delivery was excellent. I was disappointed that smokers were allowed at the pool, which caused me to move 3 times in one visit. Gym is nice, I enjoyed having cool water to drink during my workout. The safe in my room was out of order, but engineering came up to fix it within 5 minutes of my call. I will be back to visit for sure. Unfortunately I was unable to experience the Remington room, as I did not have suitable clothing for the environment, but it looked really fancy and will try on my next visit.
October 31, 2015
Rated 5 out of 5 by GG74 Excellent hotel.
Our suite was very well designed for convenience and comfort. The bathrooms had lots of storage space. High quality materials were used everywhere, the elevator was very responsive, the service truly outstanding.
October 29, 2015
Rated 5 out of 5 by Aaron6799 Outstanding St Regis Property in Houston
I can't say enough about the St. Regis in Houston. We have stayed in hotels all over the world, but this was the first time in a St. Regis and we were blown away. The staff is beyond top notch and the most accommodating I have ever seen in any business, not just a hotel. The hotel was in pristine condition in every inch we saw from elevators to the outside where we took our dog to the restroom. A huge plus for us was that our dog was treated like a king, The bell captain immediately told us our dog would be taken care of and he wasn't kidding. When we walked into the room there was a huge dog bed and shiny bowls waiting for him. You don't get this anywhere else. I work for a very high end automotive company and service is always our biggest concern so it really stands out to me when I am on the other side. I really hope someone high up sees this and recognizes what great associates they have at the Houston St. Regis. The only problem my wife and I have now is that it will be tough to travel to other destinations if there is not a St. Regis because everywhere else will always be compared to the platinum level of service we received there. Thank you so much for making our stay in Houston outstanding!!
October 5, 2015