Rated 4 out of 5 by Dee09 Luxury in the heart of the city
This hotel is exceptional. We stayed on three different occasions during July and the staff in particular were a stand out. Each visit, they were so attentive, incredibly professional and attentive and the level of excellence was consistent each time.
The breakfast buffet is one of the largest I've seen. The gym small but still good and the hotel is located close to the BTS and transport. I would definitely stay at this property again. Loved it!
August 5, 2015
Rated 5 out of 5 by Masaomi Fantastic Efficient Staffs! Paper Thin Walls!
A total refreshing change from service atrocious at the Le Meridien Suvarnabhumi Hotel to a superbly efficient, kind & extremely understanding staffs at The St. Regis Bangkok! Please forward my appreciations to Butler Ekkarach (White) for his caring, timely & kind assistance in almost everything, Asst. Mgr Kaewfah for her patience & kind understanding. These 2 outstanding individuals are definitely an asset to the 5 star hospitality industry!
The Italian Restaurant JoJo is another establishment which has won me over with their excellent True Italian Pizza & Chef Stafano is God's Gift to Mankind when he prepared my Italian T bone steak for me!!
Now I wouldn't have to travel to Le Meridien Suvarnabhumi for my dinners anymore!
July 25, 2015
Rated 4 out of 5 by MsSu This hotel has great ambience with very comfortable rooms
The hotel has tasteful overall look and ambience from lobby to room. Overall comfort and design of room is excellent with good additional items provided such as pillows, toiletries and other amenities. Great accessibility to the BTS as it is a sheltered and direct connection to the hotel.
July 22, 2015
Rated 5 out of 5 by Onepen It was my Wedding Reception Day! 7-11
I enjoyed every single and little thing at The St. Regis Bangkok. I had my wedding reception on July 11 night. I stayed st Carline Astor Suite which I was upgraded to. Staff are friendly and responsive. Food and beverages are excellent. I have received tremendous amount of my wedding reception impressive feedback. <3 The St. Regis Bangkok <3
July 14, 2015
Rated 5 out of 5 by johnwingchu The best SPG hotel in Bangkok
I have stayed at St Regis Bangkok for few times. It is truly the best SPG hotel in Bangkok. What made this hotel best is their staff. They are very passionate and take pride for their job. Making you an incredible stay. In addition, the benefits for platinum member are superb. I want to thank Nathan, front desk assistant manager, professional and enthusiastic. Our stays here are all perfect.
July 10, 2015
Rated 4 out of 5 by lorithecatcat excellent facilities but service can be more efficient
Generally good and polite staff. Excellent rooms. But serivce could be more efficient - e.g. Check in and check out was quite slow.
June 28, 2015
Rated 5 out of 5 by YYCC Great concierge service
I am extremely impressed by the service offer by Atiphol Soonthornsingh, Chief Concierge, who is so considerate and offer the best concierge service- car pick up service which I can imagine. Hats off to him for his great service and altitude which helps my trip to end in a high note
June 10, 2015
Rated 5 out of 5 by Apecalvin Still Excellent, But Used To Be Better
Sitting smugly in a nice precinct, within an easy 10-minute walk to swanky malls (Erawan Plaza, Gaysorn, Central World, Big C, Central Chidlom), and linked directly to Ratchadamri BTS skytrain station, this hotel certainly has a lot going for it. This is my second stay, and I have thoroughly enjoyed my three nights here. Platinum recognition is excellent, and I was offered a very nice suite. Breakfast is also good.
However, in the 9 months or so between my first and second stays, there seems to be a downgrade in two aspects. First, during my first visit, I remember being recognised and greeted by name when I appeared for breakfast each morning. I remember wondering how they knew who I was, it being my first stay at the hotel. I was impressed. I remember thinking this must be bespoke service at its best. But this time, though I was still warmly greeted, no one referred to me by name, not even on the second and third mornings. The staff, to their credit, did remember a request for my favourite fruit on the first morning, and promptly brought me the same fruit the next 2 mornings. Still, I missed being greeted by name.
Secondly, on my first visit, platinum guests were offered wine-tasting in the evenings at The Decanter. Now, this has been reduced to evening cocktails and hor d'oeuvres in the lobby lounge. And even then, drinks are served for only an hour, from 6 to 7pm.
In all fairness, I had a memorable stay, with little if anything to complain about. But comparing my two stays, service standards seems to have dipped somewhat.
June 6, 2015