Rated 5 out of 5 by NatRom Most friendliest staff ever experienced in a hotel - Excellent
Outstanding service/staff and a beautiful hotel in an amazing landscape. You feel like being in the paradise. The variety of water sport activites is also very impressive.
We were most impressed of the most friendliest staff we have ever experienced, they were very friendly, charming, helpful and competent.
The only thing that should be improved is the room cleaning.
September 22, 2014
Rated 5 out of 5 by remo76 Relaxing holidays
We spent one week at the resort. The service was impeccable. The restaurants keep up a high level in variety and quality of food.
September 16, 2014
Rated 5 out of 5 by DetleffGermany The true all-around experience
My wife and I just wanted a week away to relax completely and have others take care of us. Our stay in Mauritius and at the St. Regis did just that. From having the our room ready upon arrival in the early morning to our most accommodating butler Amar, the generally exceptional food, particularly at the Boatshouse and Simply India Restaurants, the clean beach and water a few meters from the room, the entire experience was truely special for us. Our excursions with Henrico, who showed us "his" Mauritius were two of the most enjoyable, informative day trips we have taken anywhere in the world. If you go to the St. Regis Mauritius, ask him to take you to see the "Pont Neuf" of Mauritius - it is a very special place and worth seeing. As with a stay in a hotel anywhere, there were issues that came up during our stay, but they were always rectified professionally, quickly, and to our full satisifaction - often based on staff suggestions that exceeded our own expectations. The evening music offered in the Bar with local arists was worth stopping and listening too - even doing a bit of dancing to. We had a wonderful week, and look forward to coming back sometime.
September 15, 2014
Rated 5 out of 5 by SarahRene Perfect stay, wonderful resort
We had a really great time during our two weeks stay at the resort, which is quite likely located in one of the most beautiful places of the island.
All our expectations were exceeded - our room had a wonderful view on the ocean, service was divine in all respects, the variety and quality of food and beverages was always outstanding, the music acts at the 1904 bar were superb.
Concierge-Service was a remarkable assistance in planning our trips around the island.
Finally, we want to say a special thank you to Kishan, Priscilla, Big G, amongst many others, not to forget the private pool staff, that made our stay even more enjoyable!
We wish you all the best and hope to come back to Le Morne real soon!
Warm regards from Germany,
Sarah & René
July 18, 2013
Rated 5 out of 5 by WineAdvisoryGroup St. Regis Mauritius... Redefining Paradise
In 30 years of traveling I have never experienced a welcome like I did when I arrived with my family... and that level of gracious hospitality and fabulous service has continued throughout our stay. The setting, the rooms, the restaurants, the spa... everything about the hotel is magical... a place of dreams.
When I try to think of describing what it's like here I fall short... details seem trivial. So hard to capture the feeling here in words... so forgive me, for specifics look to other reviews.
If you're looking for a place to relax, be pampered, recharge, or just escape reality... the St. Regis Mauritius is the perfect place. The only problem? Like me... you'll never want to leave.
August 20, 2013
Rated 5 out of 5 by LadySG12 Stunning location and rooms
The hotel has one of the most impactful and memorable locations on the island, this combined with the friendly staff, beautiful bedrooms and a great variety of food & beverage options means that our stay at the St. Regis Mauritius was greatly enjoyed. If you want to relax and do nothing you can, if you want to be super active on the water you can, if you enjoy exploring the local area you can.
September 7, 2014
Rated 5 out of 5 by Richy76 The only five star to stay at......
We recently got back from the st Regis, As we normally stay on the east coast we heard great things about this hotel. We weren't let down! The service, food and attention to detail is by far the best experienced in mauritius. The kids club by far the best against other hotels in its class, and the facility's first class. Here a some of the highlights., the chefs table amazing experience. The simple India restaurant , first class well omits way to gaining a Michelin star. The Japanese restaurant. You would think that you are in Japan . The dolphins trip is a must and if you have family its a once in life time trip.
The butler service is like no other. Those guys really over deliver. This hotel is young in staff and new to the scene in Maurititus , but we can categorically recommend the st Regis Mauritius. No need to go anywhere else.
March 26, 2013
Rated 1 out of 5 by Ronya Disappointing Stay
My wife and I were very disappointed with our stay at the St. Regis Mauritius. It is a beautiful property and setting. The staff is professional and gracious.
However, there were just too many small errors and disappointments during our stay. On our first morning, our fire alarm went off at 6:15 am and again at 6:30 am. When we called the front desk for information, we got a fast busy signal. The Butler Deck didn't answer. We later heard it was an engineering problem that affected all rooms. After traveling half way around the world (literally) to visit Mauritius and the St. Regis, it wasn't how or when we planned to wake up on our first morning. It was disappointing that the hotel made no effort to explain or apologize for the rude awakening. It was disturbing that the hotel couldn't respond properly to a self-inflicted emergency.
The restaurants were only OK. The restaurants were not nearly as good as meals we've enjoyed recently at other St. Regis properties. In fact, almost all of the meals we had in Cape Town and the winelands in South Africa on this trip were superior and much less expensive than those at the St. Regis Mauritius. The St. Regis wine list was very limited, with perhaps 3 dozen bottles. There were only two pinot noirs, including a South African pinot for $235. The least expensive bottle was a $75 Sauvignon Blanc.
The resort is very family friendly. But, in our case, we were looking for a peaceful beach vacation, which this stay was not. At least half of the guests were families and, not surprisingly, kids are loud when they are at the pool and beach. On more than one occasion, young children interrupted romantic dinners with outbursts.
Unfortunately, we won't return to this St. Regis. It will give us second thoughts about other St. Regis properties.
April 23, 2013