Rated 5 out of 5 by MarieTherese Exceptional, Friendly Service
Best hotel experience I have ever had. Their service is egalitarian, something that all hotels strive for but never attain. You never feel rushed, you always feel important. From your check-in to your room to the dining room, service is always with a smile and a friendly question to let you know they remember exactly who you are. Largesse is the only word I can use to describe the hospitality at St. Regis Florence.
December 4, 2013
Rated 5 out of 5 by PCK3 EXCELLENT
Wonderful! ONE OF THE BEST HOTELS IN EUROPE!
December 4, 2013
Rated 5 out of 5 by roesli Questo hôtel offre tutto ciò che un cliente attento e pretenzioso si aspette.
E' stato un soggiorno veramente piacevolissimo.
Il personale tutto è estremamente gentile e cordiale.
Anche la posizione dell'albergo è perfetta. Dalla nostra
camera potevamo ammirare l'Arno fino al ponte vecchio.
December 2, 2013
Rated 5 out of 5 by Traveler2020 A Truly Great Experience
My wife took me here for four nights for my birthday and I was astounded at how great the hotel was. I'm a frequent traveler, and have had many opportunities to be impressed with great hotels. This was the best I have ever experienced, and the first time I am writing a review. The room was beautiful, the staff was truly exceptional, the food in the restaurant was extraordinary, the location wonderful. What else can you say? If you can, stay here.
November 16, 2013
Rated 5 out of 5 by john1952 great accomodations
The lobby and bar are fantastic. The staff is courteous and very friendly. Enjoyed our stay and will definitely come again. We had a fabulous room.
November 26, 2013
Rated 5 out of 5 by HappyStarwoodFan Probably the best Starwood Hotel i have ever stayed at.
Everything about this grand hotel is exceptional. From the great front desk staff, to the butler, to the breakfast staff, and doorman. I have never had such top notch service. The room was beyond beautiful with original frescos, and updated tv's. There was even a tv built into the bathroom mirror that isn't visible until its turned on. Bed was ultra comfortable, A/C was updated and strong. Breakfast was unbelievable. Also, the best breakfast of all the starwood properties i stayed at in Italy which included the St. Regis in rome, the Westin Excelsior in Rome, and Westin in Venice. This St. Regis Florence is the ultimate in service and comfort. Highly recommended!
August 9, 2013
Rated 5 out of 5 by WishWeHadGoneElsewhere One of the Finest Hotels in the World!
When we stayed here two nights this past summer using SPG points, we were upgraded to an amazing historical suite with a post card view of the bridges on the Arno River. The staff were all spectacular from the get go! Reception, Butlers, Bar Tender, Waiters...simply amazing! We celebrated our Wedding Anniversary in style and they went over the top!! We returned one night to our room to find a photo collage in hearts made by the staff with rose petals - simply amazing! Can't wait to return and check out the Prada Suite! Ciao, Grazzi Miele and Bellisimo!!!
November 7, 2013
Rated 5 out of 5 by MMM13 Great Service
People friendly and courteous.
November 12, 2013