Rated 5 out of 5 by LTraveler Excellent Stay
We stayed for two nights at the end of September. The hotel was beautiful and we loved the historical pieces. The location worked well for walking around the city. The staff was excellent. The front desk staff were very accommodating considering we arrived early that day. The bar and restaurant staff were friendly and went out of their way to make us comfortable. We loved the snacks provided with our glasses of wine in the bar. The concierge were all very helpful especially when my flight home was canceled at the last minute. The breakfast buffet was excellent and I had an incredible mimosa with fresh squeezed juice one of the mornings. We were upgraded to an imperial room which had high ceilings and beautiful paintings. My only disappointment was no platinum welcome letter or treats provided in the room which I receive at most SPG hotels.
October 20, 2014
Rated 1 out of 5 by Rome14 Poor Service
We were extremely disappointed by the poor service from check in through check out. Examples include a 20 minute wait to check in, items not working in the room, things breaking and not being repaired, room service orders late and wrong, and charges for complementary items. In addition, the front desk ignored my SPG account information and created a new account without notifying me. We would not stay here again and would not recommend the hotel to others.
October 18, 2014
Rated 5 out of 5 by barbarasb Beautiful hotel and room
My husband and I spent 3 nights at this beautiful hotel. Our room was wonderful . . . fresh fruit, champagne, thank you gift on departure. The check-in staff was wonderful. The bar staff and restaurant staff very helpful and friendly. The doormen were very solicitous and helpful as well.
The only downside were recommendations to 2 restaurants that were really sub par . . . the concierge made up for it with a great recommendation on our 3rd night. The first 2 nights we had asked for restaurants in walking distance and perhaps there are not that many in the area . . . lesson learned on our part.
Thank you for the wonderful experience.
October 7, 2014
Rated 5 out of 5 by GlennA For us it will be St. Regis forever!
The St. Regis was marvelous in every way: the consierges, the front desk, the doormen, the business center, and the restaurant -- even housekeeping -- were all peerless.
Our first four nights in Italy were at the St. Regis. We planned our travel to a few areas, and had hoped to book additional nights for when we returned to Rome, but the hotel was filled. I will simply say that the other international hotel we stayed in was lovely, but it was a DISTANT second to the St. Regis at around the same price.
At the St. Regis, in addition to the complete luxury of the accommodations and its perfect location, the staff were gracious, accommodating, friendly, and completely helpful in every way. In hindsight, we should have tipped them more.
If you book a stay at the St. Regis Rome, you will be very happy you did.
September 28, 2014
Rated 5 out of 5 by JPCBPJM THE BEST HOTEL IN ROME
SIMPLY THE BEST 1ST CLASS +++ HOTEL IN ROME!
October 14, 2014
Rated 5 out of 5 by JoeandRoe25 Best choice we could have made
The St. Regis Rome is everything you would expect in a top luxury hotel. We were celebrating our anniversary and the hotel went above and beyond to make our stay pleasurable. Champagne, a celebratory cake, Sparkling italian wine and e continually filled large bowl of fruit all made us feel special and welcomed. Buffet breakfast is excellent; however, like most buffets try not to go to close to closing if you want plentiful and fresh choices. This is our future choice and will be our recommendation to Travelers to Rome.
October 8, 2014
Rated 5 out of 5 by Young69 Simply the best room in Italy
Beauty, elegance, and comfort made our stay at the St Regis our favorite room in all Italy. I loved walking to the Bernini "St Teresa in Ecstasy", Museo Nazionale, and dinner at Osteria 44.
October 9, 2014
Rated 5 out of 5 by Tete54 Historical Landmark
Excellent facilities, service, comfort
October 9, 2014