Rated 5 out of 5 by Petelovestravel Fantastic property in Rome
We used SPG points for a 5 night stay booking two rooms per night. The hotel upgraded our rooms to connecting suites which were massive and absoutely gorgeous. This property is really special, over 100 years old. The staff were welcoming, and the Concierge made great recommendations for dinners. For a truly special experience, book this property.
August 18, 2014
Rated 5 out of 5 by Lynne1966 A Truely Beautiful Grand Hotel
This was our second stay and it didn't disappoint .
The wonderful atmosphere together with fantastic service, great food and very comfortable rooms made our stay very enjoyable. We will definitely come back again and recommend it to our family and friends.
August 13, 2014
Rated 5 out of 5 by Debby51 Incredible Hotel
Unfortunately we were only there for one night. This is definitely the hotel I will stay in the next time I am in Rome. Loved everything from the rooms to the great service.
August 13, 2014
Rated 4 out of 5 by Tooque88 Solid Hotel Conveniently Located
Our stay at The St. Regis was good, not great. We were there to celebrate an anniversary in Rome. Our room (#410) was located below the fitness center and we were awakened by dropping dumbells and pulsing treadmills. The hotel should put padding down on the fitness room floor. Lastly, the breakfast service was on the slow side.
August 11, 2014
Rated 5 out of 5 by K226 We enjoyed the fruit and afternoon tea!
Everyone's already pointed out the comfort and beauty of the hotel and its fine staff. So we thought we'd add Thank You for the beautiful fruit bowls brought to each of our rooms. They were filled with a variety of fresh fruit, providing a perfect snack several times throughout our stay.
We also enjoyed Afternoon Tea. It took a little bit to communicate what we wanted to the staff, so perhaps guests don't often request it. But once they understood, they responded enthusiastically with a large plate of sandwiches, freshly baked scones, and a huge tray of pastries. It was too much for two people, but we enjoyed trying to eat as much as we could; it was a full meal.
July 31, 2014
Rated 5 out of 5 by Bobby21 Best Hotel in Rome
The St Regis Grand is the best Hotel in Rome. It has everything that you need. Close to all areas of Rome to visit. The Staff treat you like family .
August 10, 2014
Rated 3 out of 5 by MrsParticular Inadequate Room and Accounting Nightmare
The location of the hotel is fine. As a matter of fact, this was a return trip. But, as usual, getting a decent room (despite the careful booking and check and re-check) is always a fight with these people. They expect you to be stupid enough to accept what they give you instead of insist on what you booked. We were never actually given an adequate room. Then, they kept 'reserving' thousands of dollars on my credit card despite the fact that the room was prepaid. Then, to add insult to injury, they wouldn't believe they made a mistake in order to fix it without considerable TIME and EFFORT on my VACATION. Not OK. I'm done with this property. Next time, it's the Hassler for me.
July 28, 2014
Rated 4 out of 5 by JonH Almost everything was perfect
The location is fantastic, a short walk from some very picturesque locations in Rome. Getting to the hotel from the airport at times of heavy traffic by using the train and its stop at nearby Termini is very welcome. The decor of the hotel is above reproach. The only mark against the hotel was that the hot water just wasn't that hot. Both of us staying at the St. Regis on this trip enjoy a truly hot shower, and after even 10 minutes, the water at its very hottest setting was warm enough not to be uncomfortable, but definitely nothing like hot. We asked, someone came up and made adjustments, and it was somewhat warmer afterward, still not hot. Without that hitch, the hotel would have received top marks from me.
November 16, 2011