Guests must be 18 years or older with valid photo identification to reserve a room. Guests under the age of 18 must be accompanied by an adult.
Connecting Room Policy
The hotel is pleased to offer a select number of connecting rooms. Please make your request as early as possible to ensure availability.
Extra Bedding Policy
Rollaway beds are available upon request; a nightly fee applies.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests subject to availability.
Early Departure Policy
Guests departing prior to their scheduled departure date as confirmed at check-in will incur an early departure fee of 75 CAD.
For security purposes, valid government photo identification is required at check-in. Acceptable forms include a driver’s license, passport, or proof-of-age card. Photo identification must match the name that is on the reservation.
Late Checkout Policy
Late checkouts are subject to availability, upon request. For checkouts after 2pm, an additional fee of 25 CAD will apply.
The entire hotel is accessible, except for the gym and pool area which require the use of stairs. If you have specific accessibility needs, please make your request when you book your reservation. A single wheelchair available for use on a first-come, first-serve basis.
Alcoholic beverage service is restricted to guests 18 years or older with valid photo identification.
The hotel will accommodate up to two dogs for a fee of 25 CAD per dog, per day. Pet- friendly rooms are located on designated floors.
Health & Well-Being Policies
Parties in guest rooms are not allowed. All guests must maintain a noise level that does not disturb other guests. If the disturbance continues after a warning, guests may be asked to vacate the property at management's discretion.
All guest rooms, suites, and public spaces are 100% non-smoking. A cleaning fee of 200 CAD will be charged to any guest who violates our strict non-smoking policy.
We regret that checks are not accepted as method of payment, nor do we provide check cashing services.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.