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THE WESTIN RESORT & SPA CANCUN Heavenly Spa by Westin™

White sand beaches, the lull of the ocean, clear blue skies, and temperate sunlight—these are Cancun’s most fundamental pleasures. At The Westin Resort & Spa, Cancun, we’ve incorporated these elements into the serene atmosphere of our Heavenly Spa by Westin™. Our mission is to use all five senses to soothe the mind and body while uplifting the spirit.

Our three terrace cabanas and two beachside palapas (straw huts) let you pair your favorite spa experience with soothing sea breezes and spectacular views of turquoise waters. Also on the lagoon beach is our authentic Temazcal hut, offering the cleansing experience of a pre-Hispanic ritual detox bath, performed in an adobe sweat lodge by a shaman.

Indoors, the spa’s beautiful facilities are permeated with the calming aroma of white tea, our signature scent. Enjoy a facial, or other treatment of your choice in our six luxurious treatment alcoves. Or unwind on your own in the sauna and steam rooms or our relaxation lounges complete with Jacuzzis. In-room massages are also available for those times when you just want to cocoon.

Upon arrival you’ll be offered an energizing SuperFoodsRx™ drink snack packed with antiviral and cancer-fighting antioxidants. Then take your pick of a tremendous array of soothing services, from revitalizing facials to therapeutic body wraps to massages for any need, and much more. We’re always exploring new ways to create complementary spa experiences, so speak to the staff about our latest packages and multi-treatment offerings.

Please note that all prices listed here are in U.S. dollars, do not include gratuities, and may be subject to change. Be sure to notify the spa staff before your treatment if you are pregnant or have any health concerns.

Reservations: We encourage guests to schedule appointments in advance to ensure a preferred treatment or therapist is available. Same-day bookings and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number.

Cancellation policy: We require 24 hours’ notice for changes or cancellations. Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests.

Take time: Give yourself plenty of time so you can enjoy the steam, sauna, or whirlpool prior to your services. This relaxes and warms the muscles, which will aid in the therapeutic benefits of all our treatments and services. We suggest arriving 30 to 60 minutes prior to your first service. Respect yourself and others by turning off communication devices prior to entering the spa, locker rooms, fitness, and treatment areas.

Minor policy: Let your kids enjoy the Heavenly Spa experience with treatments specially designed just for them. Children must be accompanied by a parent or guardian for the duration of their visit. Minors aged 4 to 17 are not allowed to use the steam, sauna, fitness room, or Jacuzzi.

Produtos: Pevonia Botanica
Instalações especiais: Six indoor treatment rooms, in addition to our outdoor massage huts, Jacuzzi, traditional Mexican Temazcal sauna and steam bath heated with volcanic rocks, plus a fully equipped fitness center.
Horário do spa.: Monday - Saturday 8:00 AM - 10:00 PM; Sunday 8:00 AM - 8:00 PM
Ligue para o spa.: (52)(998) 848 7468

Body Treatments

  • Tropical Scape
    This antioxidant wrap has a luscious cocktail of tropical fruit extracts enriched with crème fraîche, natural butter, calcium, vitamin A, collagen polypeptides, and other anti-aging ingredients that nourish skin and decrease early wrinkles.
    • Taxas: 60 minutes/120 USD
  • Back Ritual
    Your back, neck, and shoulders are scrubbed with a warm Aromatic Moor Mud rich in natural vitamins, minerals, and enzymes. The back is then wrapped in a heated herbal therapy pack, followed by a muscle-relaxing balm and a revitalizing massage.
    • Taxas: 45 minutes/75 USD

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  • Heal
    This treatment combines the benefits of water lilies, aloe, and green tea extract. A phenomenal wrap decreases skin temperature and discomfort resulting from sunburn or hypersensitivity.
    • Taxas: 30 minutes/73 USD
  • Black Mud
    This unique thermal mud—rich in 350 vitamins, minerals, and enzymes—is renowned for relieving aches, pains, and cramps. This superb mud also boosts the body’s immune system and relieves fatigue and stress, leaving you invigorated and fit for life.
    • Taxas: 60 minutes/110 USD

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General Services

  • Mom 2be
    Embrace peace with this relaxing massage which will stimulate your lymphatic and circulatory system to discourage water retention.
    • Taxas: 50 minutes/$100

Hands & Feet

  • Heavenly Hands
    This aromatic treatment restores natural radiance and eases lines. After skin is prepared and exfoliated, an anti-aging serum is applied to repair and renew. A warm paraffin application leaves skin feeling silky. An add-on manicure is recommended.
    • Taxas: 25 minutes/56 USD
  • Heavenly Feet
    This relaxing, effective experience pampers and reinvigorates feet with a gentle exfoliation and an acupressure massage on specific points. A lavender aromatherapy session deeply nourishes and conditions skin. An add-on pedicure is recommended.
    • Taxas: 25 minutes/60 USD

Massage Services

  • Rollersage
    Pure, perfectly round crystals are heated and rolled over the body for a deeply penetrating massage that is utterly calming and completely absorbing. Allow warm energy to embrace you as tensions melt away in a celestial ambience.
    • Taxas: 80 minutes/135 USD
  • Renaissance
    Specially-designed techniques combine to stimulate and oxygenate deep muscle tissue. Some stretching, targeting specific areas, will release tensions and pain for a feeling of ease and lightness.
    • Taxas: 50 minutes/$110; 80 minutes/$135
  • Hot-stones
    Submit to this unique experience and connect with your inner being as you are soothed and comforted by heated basaltic stones. The warming energy will embrace you as tensions melt away in a celestial and magical ambience.
    • Taxas: 80 minutes/135 USD
  • Moonlight Romance
    Share this enchanting escape with someone special: this couple’s massage inspires renewed unity. The perfect way to celebrate a special occasion or simply cherish your loving harmony.
    • Taxas: 50 minutes/$220; 80 minutes/$280

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  • WestinWORKOUT® Massage Treatment
    Improve your performance, endurance, and recovery time with a special deep massage and stretching, designed for an athlete’s specific needs.
    • Taxas: 80 minutes/135 USD
  • Heavenly Massage
    A heated compress invites back muscles to release tension before your choice of distinct essential oil blends are massaged into the body. Relaxation comes from the harmonious balance of scent and touch.
    • Taxas: 50 minutes/$110; 80 minutes/$135
  • NBS
    This uplifting massage focuses on the back, neck, and shoulders—areas that commonly retain the most stress and tension.
    • Taxas: 25 minutes/66 USD

Skin Care Services

  • Gentleman
    Completely customized care for men that leaves the face thoroughly cleansed, deeply hydrated, and protected. This experience includes a face, neck, and scalp massage for total relaxation and skin rejuvenation.
    • Taxas: 60 minutes/120 USD
  • Refresh
    Ideal for when you need a quick boost, this speedy recovery purifies, refreshes, and helps your skin maintain its natural shine. Extractions are not included.
    • Taxas: 30 minutes/70 USD
  • Rejuvenate
    Experience the refreshing and restoring benefits of this deep hydrating facial, for dry, sensitive, or normal skin.
    • Taxas: 80 minutes/$140

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Spa Packages

  • Tranquility
    Experience deep levels of relaxation and serenity with a Relax massage, a Renewal facial, and Heavenly Hands and Feet.
    • Taxas: 130 minutes/$220
  • Perfect Balance
    Customize your experience with three of the following 25-minute treatments: Refresh Facial, Relax Massage, Energize Scrub, Manicure & Pedicure, Reflexology, and Face & Scalp Massage.
    • Taxas: 75 minutes/166 USD
  • Wish
    Pamper your mind and body. This indulgent package contains the blissful combination of a 30-minute NBS massage and either a 90-minute body wrap or a 90-minute facial. Leave feeling completely renewed.
    • Taxas: 120 minutes/135 USD


  • Reiki
    In this ancient healing technique, hands are positioned on specific areas where energetic centers or chakras are located.
    • Taxas: 50 minutes/95 USD
  • Shiatsu
    This traditional technique uses moderate to strong pressure on acupuncturing points along energy pathways to stimulate and restore balance to the body.
    • Taxas: 25 minutes/$50; 50 minutes/$100; 80 minutes/$135
  • Mayan Princess Purification
    Conjuring ancient ritual and tradition, we have created an experience that mingles pleasurable sensations and healing ingredients—aromatic incense, healing plants, and a lime-coconut scrub and mask—to leave you feeling healthy and transformed.
    • Taxas: 90 minutes/135 USD

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  • Mayan Temazcal Bath
    Medicinal plants like aloe and rosemary are used in aromatic tea, which is placed on volcanic hot stones to increase steam temperature. Meanwhile, the Shaman sings and plays native instruments.
    • Taxas: Couples: 230 USD; Groups of at least five people: 126 USD per person

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  • Chakra Balance
    This gentle treatment focuses on the central Chakra system, freeing the body of emotional blocks and stress-produced afflictions and allowing energy to flow. It revitalizes your immune system and reinforces an overall feeling of peace and harmony.
    • Taxas: 50 minutes/93 USD