At The Westin Grand Frankfurt, our uplifting and inviting facilities ensure a sense of well-being. Enjoy pure revitalization in our newly-designed Emotion Spa, a haven of wellness and renewal boasting five new treatment rooms. Crystal clear waters and rooftop views beckon in our attractive and inviting pool area, while our sauna and sanarium promise calming warmth. In our WestinWORKOUT® Fitness Studio, you will find every tool you need for maintaining your fitness program while on the road.
Take advantage of all our thoughtful services. Visit our Concierge for friendly assistance with your travels or guidance on enjoying this city to the fullest, and take a soothing break in our lobby cigar lounge. Our Business Center is fully equipped to help you complete your project smoothly, and the Westin Executive Club Lounge—available to select guests—lets you catch up with colleagues, surf the web, or relax in an inviting, upscale setting.
Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.
Westin didn't discover fresh air, but we're proud to offer it at this hotel. Learn more about Breathe Westin™
Our skilled Concierge can book transportation, book tickets for shows or sightseeing tours, help with restaurant recommendations and reservations, personal shopping assistance, and more. Head Concierge Paolo Santos is a member of Les Clefs D’Or.
At The Westin Grand Frankfurt you will always be well cared for, thanks to efficient services that cater to your every need. Visit our 24-Hour Front Desk, or simply press a single button on your in-room phone for Service Express®, where our multilingual staff are eager to respond to your in-room dining orders, extra amenities requests, and more. Look your best with our on-site dry cleaning and shoe shine services, and place your young travelers in good hands before your day or evening on the town with our babysitting service.
Free internet is available to all SPG Members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.
High Speed Internet Access in Business Center
Fee: 0.0 EUR per day
High Speed Internet Access in Public Areas
Whether you need to check email or are downloading large files, the hotel offers complimentary wired and wireless High Speed Internet Access in the lobby as well as in the Westin Executive Club, Motions restaurant and GrandSeven Restaurant & Bar.
Fee: 0.0 EUR per day
High Speed Internet Access in Westin Executive Club Lounge
Fee: 0.0 EUR per day
Wired & Wireless High Speed Internet Access in Guest Rooms
We offer wired and wireless High Speed Internet Access in all guest rooms, with two different connectivity speeds available.
Whether you need to check email or are downloading large files, the hotel offers wired and wireless High Speed Internet Access plans tailored to suit your needs. Internet access is complimentary in Grand Deluxe Rooms.
In our other guest rooms and suites, you can utilize our economy package for a fee of EUR 6 per hour or EUR 16 per day—perfect for handling light tasks such as browsing or instant messaging at a speed of 256 KB per minute.
A high-speed business package, providing VPN secure network connections, is available for EUR 26 per day or EUR 95 for seven days. This package offers prioritized bandwidth access as well as unlimited data transfer.
Fee: 16.0-26.0 EUR per day
This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible Public Spaces
Accessible route from public entrance to registration
Accessible route from public entrance to guest rooms
Accessible route from public entrance to restaurant
Accessible route from public entrance to meeting room/ballroom
Accessible route from public entrance to fitness center
Accessible route from public entrance to business center
Accessible Guest Rooms
Bathtubs with grab bars
Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.
Accessible route from public entrance to swimming pool
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (49)(69) 29810.
Energy & Water Conservation:
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Water conserving fixtures
Regular preventive maintenance
Make A Green Choice program rewards guests for choosing to conserve natural resources in their guest room
A high efficiency ventilation system is in place since the beginning of 2010. With this system, we are saving 30% energy.
Smart control of outgoing air in kitchen area since November 2010. Estimated energy savings of 40%.
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
WestinWORKOUT® Gear Lending Program
Westin and New Balance® now offer shoes and athletic wear to use during your stay so you can pack lighter or workout on a whim. All gear is provided fresh and clean, and the socks are yours to keep. A nominal fee applies.