The Westin Chicago North Shore offers a full array of thoughtful services designed to ease your travel experience and elevate your mood. A single call to Service Express® will put you in touch with all your needs, whether you’re ordering from the in-room dining menu, seeking extra towels, or making a special request.
Our 24-hour Business Center features all the conveniences of the office in one central location, including complimentary High Speed Internet Access. Our WestinWORKOUT® Fitness Studio, indoor heated pool, and whirlpool invite you to discover rejuvenation and relaxation.
Take advantage of the area’s world-class shopping with complete ease, thanks to our hotel shuttle service that runs within a 5-mile radius from 6:30am to 11pm daily (subject to availability). High-end department stores and nationally recognized specialty shops can be found on the Magnificent Mile, while the historical suburb of Long Grove has a charming selection of antique shops and boutiques.
Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.
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The Westin Chicago North Shore is committed to making you feel well cared for throughout your stay. We offer an array of services and amenities to make travel seem effortless. The hotel is protected by 24-hour security to put your mind at ease, and includes specially designed features for all our disabled guests. Our concierge service and on-site gift shop offer all the conveniences you expect when traveling.
Family fun begins the moment you arrive. Our Westin® Kids Club amenity bags keep the kids occupied with coloring books, crayons, and a rubber duck, enabling you to check in with ease.
When it’s time to leave, our express checkout will get you on the road on-time. If you have a couple of hours to spare before your departure, take advantage of our convenient luggage storage services.
Mobility-accessible doors with at least 32 inches of clear door width
Portable tub seats
TTY (Text Telephone Device)
Televisions with closed captioning for the hearing impaired
Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (1)(847) 777-6500.
Energy & Water Conservation
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Water conserving fixtures
Regular preventive maintenance
Make A Green Choice program rewards guests for choosing to conserve natural resources in their guest room.
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
WestinWORKOUT® Gear Lending Program
Westin and New Balance® now offer shoes and athletic wear to use during your stay so you can pack lighter or workout on a whim. All gear is provided fresh and clean, and the socks are yours to keep. A nominal fee applies.