At The Westin Excelsior, Florence we promise an unforgettable stay that leaves you feeling better than when you arrived. Our hotel offers a full array of activities and services to lift your spirits, relax your senses, and energize your mind and body. From shopping and sightseeing to touring Tuscany's hidden towns, let our always available and capable concierge staff help you plan the perfect Italian adventure. Our WestinWORKOUT® Fitness Studio makes it easy to stay fit while away from home. If you've arrived on business, feel free to visit the 24-hour Business Center at our sister property, the St. Regis Florence.
Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.
At The Westin Excelsior, Florence, we’re committed to providing an outstanding standard of service. Business and leisure travelers will find a wide range of amenities and services to simplify every aspect of their visit. Service Express® puts guests in touch with whatever they need to make their stay more comfortable and convenient, whether it's arranging a wake-up call, requesting extra towels, or ordering something tasty from our in-room dining menu. Our front desk is staffed 24 hours a day to provide around-the-clock assistance.
Free internet is available to all SPG Members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.
High Speed Internet Access in Business Center
We offer High Speed Internet Access inside the Business Center of The St. Regis Florence, our sister property, at a rate of EUR 4 per hour.
High Speed Internet Access in Meeting Facilities
We are proud to offer High Speed Internet Access in all of our meeting facilities. Wired service can be arranged by request.
Fee: 15.0 EUR per day
Wired & Wireless High Speed Internet Access in Guest Rooms
For your convenience, each access code grants simultaneous access to three different devices for 24 hours. Please do not hesitate to contact the Concierge desk for any information you may require.
Fee: 14.0-15.0 EUR per day
Wireless Internet Access in Public Areas
Wireless High Speed Internet Access is available, and each access code grants simultaneous access to three different devices. Wireless Limited-Bandwidth Internet Access is also available, and is complimentary in all public areas.
Fee: 0.0-15.0 EUR per day
This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible Public Spaces
Service animals welcome
Accessible route from public entrance to registration
Accessible route from public entrance to guest rooms
Accessible route from public entrance to restaurant
Accessible route from public entrance to meeting room/ballroom
Accessible route from public entrance to business center
Accessible route from public entrance to fitness center
Accessible route from public entrance to swimming pool
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (39)(055) 27151.
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
WestinWORKOUT® Gear Lending Program
Westin and New Balance® now offer shoes and athletic wear to use during your stay so you can pack lighter or workout on a whim. All gear is provided fresh and clean, and the socks are yours to keep. A nominal fee applies.