Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to check-in.
Check Cashing Policy
The hotel does not offer check cashing services.
Connecting rooms are based on availability.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date as confirmed at check-in. A fee of one night's room rate plus taxes will apply. Please contact the hotel for further information.
Early Arrival Policy
Guests arriving prior to the standard check-in time may store their luggage and use resort facilities while they wait. In order to guarantee early check-in, the room must be reserved for the night before. Please contact the on-site reservation directly once the extra night has been reserved to advise of early arrival.
Extra Bedding Policy
A maximum of one crib or roll-away bed can be requested for selected room types. A crib may be added to any of our room types. Rooms with two double beds cannot accommodate an extra bed due to fire code regulations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Late Checkout Policy
The hotel is pleased to accommodate late checkouts upon request and based on availability. Extra charges may be applicable.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 40 pounds are permitted. Only certain breeds are allowed and the hotel reserves the right to refuse any breed of aggressive dog. Please contact the hotel for more information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A valid credit card is required at check-in for payment of the room, tax and incidentals. If a guest is paying with cash, a deposit equal to the room, tax and $50 per day will be collected at check-in.
For payment arrangements to a third-party credit card, please contact the Reservations department at least 72 hours prior to guest’s arrival. Monday through Friday, contact (520) 742-6000 extension 7845 to arrange third-party payments. After hours, please contact the Front Desk Manager on Duty.
Checks are not allowed as a form of payment at check-in. If guest wants to pay with a check, it must be received 10 days prior to arrival and must be cleared by the bank.
Resort Charge Policy
A daily Resort Charge of 25 USD, will be posted to each guest room for a variety of amenities and services. Amenities include:
- Wireless Internet Access in guest rooms and lobby
- Unlimited local phone calls
- No access fees for toll-free and credit card calls
- First two pages of incoming faxes are complimentary
- Unlimited fitness classes and use of the WestinWORKOUT® Fitness Studio
- Shuttle provided to and from La Encantada Shopping Center
The resort is primarily smoke-free, including all guestrooms. However, there are some designated smoking areas throughout the resort that guests may use.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.