The Westin Bonaventure Hotel & Suites, Los Angeles Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Special Conditions

Oversized Vehicle Parking

Valet Parking is available for vehicles under 6 feet in height. There is limited parking downtown for oversized vehicles. Please contact the hotel for recommendations or assistance with alternate parking options.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy

We offer 29 ADA compliant rooms, featuring a variety of accommodation options to assist all of your needs, including an ADA phone and roll-in shower upon request. Auxiliary visual alarms, notification devices, and telephone accommodations are available. Please indicate these needs when making your room reservation.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

In order to reserve a room, guests must be 18 years or older and provide valid government-issued identification and a major credit card. 

Check Cashing Policy

Check cashing services are available to guests who present valid identification. There is a limit of $100 per day.

Connecting Room Policy

Please request connecting rooms—which cannot be guaranteed until check-in—when making your reservation. Rooms with two double beds can connect to other rooms with two double beds; king-bed rooms can connect to other king-bed rooms; and a few double-bed rooms can connect to king-bed rooms.

Credit Card Policy

The hotel does not accept third-party credit card billing for individual travelers. If an individual who will not be present wants to pay for a hotel guest, payment must be made via check or wire transfer. A check must be received at least 10 days prior to the arrival date. The hotel does not accept credit card CCC forms. Please contact the hotel Credit Manager for wire transfer information and verification.

Early Departure Policy

Guests will be asked to reconfirm their departure date upon check-in. Early departures will result in a fee of one night's room rate plus taxes.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

Late checkout until 2pm must be requested in advance and is subject to availability. Checkouts after 2pm will incur a $50 fee, while checkouts after 5pm will incur a fee of one night's room rate, plus tax.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs up to 40 pounds are allowed. Dogs must be accompanied by owner at all times and are restricted from food and beverage areas as well as other areas designated by the hotel. All service animals are allowed.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Guests must present a valid credit card at check-in, including those who wish to pay with cash at check-in or checkout. Prepaid reservations require that the credit card used for payment is presented at check-in.

We do not accept third party credit card billing for individual travelers. If an individual who will not be present wishes to pay for a hotel guest, it must be done via check or wire transfer. A check must be received at least 10 days prior to the reservation.

Money orders are not accepted. Travelers checks are accepted and must be drawn on a US Bank. Travelers checks must be signed in front of the agent at check-in and a credit card is still required. For additional information, please contact the hotel front office credit manager.

Smoking Policy

For the comfort of our guests, all guest rooms and public spaces are 100% non-smoking. In keeping with our Breathe Westin® initiative, a $250 cleaning fee will be charged to any guest who violates the smoking policy.