Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Las Hadas Pool Closed: April 25 - May 13, 2016
From April 25 to May 13, 2016, Las Hadas Pool (by Buildings 9, 10, 12 and 13) will be closed for renovations. During this time, the other four pools will remain open. Please contact the resort for additional information.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Early Departure Policy
Guests who check out of the resort prior to the departure date verified at check-in will be charged a penalty of 75 USD.
Extra Bedding Policy
A maximum of one rollaway bed is allowed in a room with a king-size bed. Rollaway beds can be provided upon request but are subject to availability at check-in. Please note that each bed (for a child or an adult) will incur a daily fee.
Complimentary cribs can be provided upon request but are subject to availability at check-in. The hotel does not provide blankets with cribs.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the resort directly at (760) 202-2022. Blackout dates apply.
Meeting Room Policy
Contact the resort's Sales and Catering department to confirm.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 40 pounds are allowed. Guest must sign a waiver at check-in stating that the dog will not be left alone in the room at any time. Dogs are not allowed in outlets or on pool deck. Guest is responsible for clean up and any extra cost associated with clean up.
Please Note: Villas do not allow dogs at all.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Due to city ordinances, our young guests must be a minimum height of 48 inches in order to ride the Las Brisas Waterslide. Parents are not allowed to ride with a small child. Please contact the hotel for further information.
Resort Charge Policy
Guests will be charged a daily 32 USD resort charge. This charge includes overnight self-parking, WestinWORKOUT® Fitness Studio access, resort-wide wireless High Speed Internet Access (with up to five devices in your guest room), a newspaper on weekdays, select daily resort recreation activities, 15% off spa merchandise, 15% off golf pro shop merchandise, and 15% off tennis court fees and tennis pro shop merchandise.
A $150 deep cleaning fee will be charged to guests who smoke in the room.
Must contact the resort directly to book the two-bedroom Presidential Suite and two-bedroom Chairman's Suite.
Voucher Acceptance Policy
Vouchers are accepted.
Hotel does offer a waitlist. A written request including name, requested dates, and contact information should be e-mailed to email@example.com. If waitlist clears, hotel will directly contact the guest.