Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Políticas do hotel
Os finais de semana duram mais tempo no Westin, com check-out tardio aos domingos. Disponibilidade pode variar.
Westin strives to accommodate persons with disabilities by offering guestrooms and services with everyone's needs in mind. Contact a Service Express agent at the hotel to communicate your personal needs.
The State of California mandates that liquor only be sold or served to persons over 21 years of age. A valid, government-issued proof of identification is required for anyone wishing to be served alcohol at the hotel.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
This hotel is pleased to accept either your personal or business check for payment.
Connecting Room Policy
Guestrooms are available with connecting doors. This arrangement is subject to availability upon your arrival. Please contact Westin Reservations to communicate this request.
Credit Card Policy
To arrange payment with a third-party credit card, please contact the accouting department directly at least 48 hours prior to guest’s arrival.
Early Departure Policy
Upon arrival, your departure date will be confirmed. There is a fee of $75.00 for departing prior to the confirmed date if the hotel is not notified prior noon on the day of arrival.
Early Arrival Policy
Although standard check-in is at 3pm, we understand that travel in today's world can take unexpected turns. The hotel offers a complimentary early check-in, which is subject to availability. Please communicate your travel itinerary with the Front Desk.
Extra Bedding Policy
Only one Heavenly roll-away bed can be delivered to any room furnished with a king-sized bed. Regrettably, a Heavenly roll-away bed cannot be arranged for any room already furnished with two double-sized beds. To ensure an uparalleled night's sleep, complimentary extra Westin Heavenly bedding is available upon your request. All Roll-away beds are adult size.
Gift Certificate Policy
To redeem a gift certificate, please contact the reservations department by emailing firstname.lastname@example.org or phone (619) 692-2717.
Proper government-issued photo identification is required by the Front Desk for check-in to the hotel.
Late Checkout Policy
Just can't leave your Westin Heavenly Bed®? Late check-out is available for an additional charge. Simply contact a Service Express agent.
Meeting Room Policy
Please note that the hotel uses Rounds of 12 instead of Rounds of 10.
Rooms and Junior Suites with a king bed can accommodate 3 adults. Double bedded rooms and Junior Suites can accommodate 4 adults.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Westin (as part of Starwood Hotels & Resorts) has gone to the dogs. Literally! We welcome your canine companion with an amenity bag for the urban dog, as well as his or her very own Westin Heavenly dog bed and a polished food and water bowl for your guestroom upon request.
The hotel does require a dog's human companion to fill out a short waiver at check-in.
Termos sobre cartões de crédito e de débito
Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.
Purchase Order Acceptance Policy
Purchase orders are not accepted as a form of payment. A valid credit card is needed to check-in.
You’re creating a healthy environment by choosing a smoke free hotel. There is a $200 cleaning fee for smoking in any of our guestrooms. Together we can keep the air fresh for all of our guests. For more information, please contact the hotel or visit westin.com/breathe.
Tax Exempt Policy
For City and County of San Diego tax exemption restrictions, please contact the Front Desk.
The hotel does not establish a waitlist in the event that we are fully booked.