The Westin St. Francis San Francisco on Union Square
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $100 per week (stay).
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Early Departure Policy
An early departure fee of $75 applies to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.
Extra Bedding Policy
Some rooms and suites will accommodate 1 rollaway bed and others will not. An extra charge will apply. Please check with hotel directly when requesting a rollaway bed.
Gift Certificate Policy
To purchase a gift certificate, please contact Lisa Mccoy directly at (415) 774-0133
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
One dog per room, of 40 pounds or less, is permitted. No other pets are permitted. The guest must sign a waiver at check-in before a dog is allowed in a guest room or in public areas.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel does not accept third-party credit card payments on the same day of a guest’s arrival. Payment via a third-party credit card must be submitted at least three days before arrival. A credit card authorization form must be filled out and sent electronically via the Starwood secure eCredit Card Authorization form.
Most suites must be booked through the hotel directly. The Pacific Suite and Bridgeview Suite are bookable online based upon availability. For all other suites please contact our in-house reservations department for assistance.
Voucher Acceptance Policy
Vouchers are accepted.
Hotel does not offer a waitlist.