Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Hotel Access Information for November 22, 2014
On Saturday, November 22, 2014, the annual Festival of Lights Parade on Michigan Avenue will take place. It is anticipated that the streets surrounding the hotel will be closed from the afternoon until late in the evening. During this time, hotel access will be limited. Please contact the hotel for further information.
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Connecting Room Policy
A limited number of connecting rooms are available. They cannot be guaranteed in advance and are subject to availability upon arrival.
Early Departure Policy
Guests who check out of the hotel prior to the scheduled departure date will be charged a penalty of one night’s room rate and tax. Penalties may vary based on the rate plan booked.
Extra Bedding Policy
A maximum of one rollaway is allowed per room. Guest rooms with two beds cannot accommodate a rollaway. The nightly charge for the rollaway is $40.
Gift Certificate Policy
Valid gift certificates are accepted. To purchase or redeem a gift certificate, please contact the hotel directly.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Small pets are welcome. No fee will be charged unless the room requires additional cleaning or damage occurs.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and suites are non-smoking. A 200 USD non-refundable cleaning fee will be charged to guests who smoke in the room.
Voucher Acceptance Policy
Vouchers are accepted.
Hotel does not offer a waitlist. Please check back to find availability.