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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

ホテルのポリシー

3:00 PM     12:00 PM

ウェスティンでは、週末をゆったりとお過ごしいただけるよう、日曜日にチェックアウト延期をご提供いたしております(日程によっては不可の場合有り)。

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification.

Age Requirement Policy

Guests must be 21 years or older with valid identification to reserve and check into a room.

Check Cashing Policy

Check cashing services are available to guests. There is a limit of $50 per day. There is a limit of $300 per day for Starwood Preferred Guests at or above the Gold Preferred level.

Credit Card Policy

A valid credit card is required upon check-in for all guests. Upon check-out, guests may choose to pay using cash or credit card.

Early Departure Policy

An early departure fee of 30 USD may be imposed on guests departing prior to their scheduled departure date. Please contact the hotel for further information.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs up to 40 pounds are allowed. Guests must sign a waiver at check-in, and a deposit or cleaning fee may be required. The pet must be accompanied by an owner at all times—on a leash or in a crate—and may not be left in a room without and owner present. A guest’s credit card will be charged if repairs or excess cleaning is required after checkout.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

The Westin Southfield Detroit is a non-smoking hotel.  Smoking is allowed in designated public areas only.