The Westin Seattle Announcements & Policies


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Check Policy

The hotel does not accept checks for payment on the day of arrival. Guests wishing to pay by check must submit the check at least 14 days prior to the day of arrival.

Checks will be cashed only for Starwood Preferred Guests at the Gold level or above.

Connecting Room Policy

The hotel offers connecting rooms upon request and subject to availability. In order for the hotel to accommodate connecting/adjoining room requests, the parties who will occupy each room must be present together at check-in. Please note that connecting rooms cannot be confirmed in advance. For special circumstances, please contact the hotel directly.

Extra Bedding Policy

A maximum of one rollaway bed is available in guest rooms with a king-size bed.  Rollaway beds may not be added in rooms that have a pull-out sofa bed.

Noise/Disturbance Policy

To maintain a quiet and sleep-conducive environment, the hotel will issue a warning to an offending guest if there is a noise complaint. If there is a second complaint, everyone but the registered guest will be required to leave the guest room or suite. If there is a third complaint, the registered guest will be evicted from the hotel with no refund.

Food & Beverage Policy

All food and beverages for the purpose of entertaining in a guest room or suite must be provided by the hotel.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

We accept dogs up to 80 pounds and all cats. No pet deposit is required; however, a cleaning fee may be added if necessary. Pets must be accompanied by their owner at all times. No pets may be left unattended in a guest room.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

A valid credit card is required at check-in for payment of the room, tax, and incidentals. Guests using chip enabled debit cards are required to enter their PIN into the card reader when checking in. Some financial institutions may also require a secure PIN to verify transactions with chip enabled credit cards as well. Please consult your financial institution before arrival for more information.  If a guest is paying cash, a deposit equal to the room, tax, and 100 USD per day will be collected at check-in.

For payments by a third-party credit card, please contact the hotel’s accounting department at least 72 hours prior to guest’s arrival. Contact Guest Billing between 8am and 5pm hotel time, Monday through Friday, at (206) 727-5815, or email Credit card authorizations are not accepted within 72 hours of a guest’s arrival. The credit card used for a prepaid rate must be presented at check-in.

Purchase Order Acceptance Policy

Purchase Orders are not accepted.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.

Suite Policy

All hotel suites have a maximum fire code capacity. Any gatherings in violation of code will be automatically shut down, and everyone but the registered guest will be asked to leave. Please consult a Catering Sales Manager for information on specific capacities.

Tax Exempt Policy

Please note that the Washington State Dept. of Revenue does not accept the US Government exemption certificates as proof of tax exempt status. Qualified purchases must be paid for using a 1) qualified exempt US Government credit card (GSA SmartPay card),  2) by a check from the US Treasury  or 3) payment with valid Office of Foreign Missions Tax Exemption ID card. For more information, please contact the hotel accounting department or Manager on Duty.

Voucher Acceptance Policy

Vouchers are accepted.