The Westin Tokyo
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Hotel Entrance Detours
On the following dates, works using a crane will take place at the hotel entrance:
- November 27, 2014 8am - 5pm
- December 1, 2014 8am - 5pm
During these times, the area between the hotel entrance to the taxi stand will be closed. Please use the underground route connecting the hotel to Ebisu Station. Please contact the hotel for further information.
No Rollaway Beds: December 31, 2014 and January 1, 2015
On December 31, 2014 and January 1, 2015, please note that rollaway beds are unavailable. For this reason, three people are not allowed in any one room. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 20 years or older.
Age Requirement Policy
Guests under the age of 20 must be accompanied by an adult.
Babysitting/Child Care Policy
The hotel does not make arrangements for babysitting/child care. Our Concierge will gladly assist in locating local child care facilities.
Connecting Room Policy
Connecting rooms are available.
All rates are quoted in Japanese Yen, and are subject to local taxes and service charges accordingly.
Early Departure Policy
Depending on the rate plan, an early departure fee may be imposed on guests departing prior to their scheduled departure date
Early Arrival Policy
Early check-ins cannot be guaranteed but will be accommodated based on availability. To guarantee a check-in before 2pm, we recommend that you reserve your room for the previous night. A fee of up to 100% of your confirmed room rate may apply for arrivals before 2pm.
Extra Bedding Policy
Rollaway beds are available in selected rooms upon request and for a nightly fee. Cribs may be requested at no additional charge.
Family Plan Policy
Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.
Late Checkout Policy
Checkout time is 12pm. Late checkout is subject to availability and the following fees:
- From 12pm-3pm: 25% of room charge
- From 3pm-6pm: 50% of room charge
- After 6pm: 100% of room charge
The Westin Tokyo does not allow pets on the premises.
Our hotel features smoking and non-smoking guest rooms and floors. Though smoking is permitted in our bars and in designated sections of some of our restaurants, other public areas of the hotel are smoke-free.
Foreign visitors must present a passport upon check-in.
Hotel does offer a waitlist. Contact hotel directly.