The Westin Tokyo Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

2:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 20 years or older.

Age Requirement Policy

Guests under the age of 20 must be accompanied by an adult.

Babysitting/Child Care Policy

The hotel does not make arrangements for babysitting/child care. Our Concierge will gladly assist in locating local child care facilities.

Connecting Room Policy

Connecting rooms are available.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

Depending on the rate plan, an early departure fee may be imposed on guests departing prior to their scheduled departure date

Early Arrival Policy

Early check-ins cannot be guaranteed but will be accommodated based on availability. To guarantee a check-in before 2pm, we recommend that you reserve your room for the previous night. A fee of up to 100% of your confirmed room rate may apply for arrivals before 2pm.

Extra Bedding Policy

Rollaway beds are available in selected rooms upon request and for a nightly fee. Cribs may be requested at no additional charge.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Late Checkout Policy

Checkout time is 12pm. Late checkout is subject to availability and the following fees:

  • From 12pm-3pm: 25% of room charge
  • From 3pm-6pm: 50% of room charge
  • After 6pm: 100% of room charge

Pet Policy

The Westin Tokyo does not allow pets on the premises.

Smoking Policy

Our hotel features smoking and non-smoking guest rooms and floors. Though smoking is permitted in our bars and in designated sections of some of our restaurants, other public areas of the hotel are smoke-free.

Visa/Passport Policy

Foreign visitors must present a passport upon check-in.

Waitlist Policy

Hotel does offer a waitlist. Contact hotel directly.