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Políticas del hotel

3:00 p. m.     12:00 p. m.

Los fines de semana son más largos en el Westin, gracias al horario de salida tardío que se ofrece los domingos. La disponibilidad puede variar.

Accessibility Policy

We have five guest rooms that meet all local municipal building code requirements for disability accessible rooms, as well as Access Canada's Level 2 requirements.

Alcohol Policy

Alcoholic beverage service is available to those 18 years or older with valid photo identification.

Age Requirement Policy

Guests must be 18 years or older and have valid photo identification to reserve a room.

Check Cashing Policy

Check cashing services are available to guests who present a valid, major credit card.

Connecting Room Policy

Connecting rooms can be requested, but are not guaranteed in advance.

Early Departure Policy

An early departure fee applies to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.

Extra Bedding Policy

Rollaway beds are provided free of charge, but are prohibited in Traditional Rooms with double beds due to fire regulations.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the Executive Office by calling (403) 508-5206.

ID Requirement

All guests checking into the hotel are required to show valid, government-issued, photo identification.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Your furry friend can join you during your stay at the hotel. We'll welcome your pup with a Heavenly® Dog Bed, food and water bowls, a mat, and a treat. All pet owners must sign a waiver at check-in and may not leave pets unattended in their guest room. There is no charge for pets unless there is damage to the room.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Payment Policy

All guests checking into the hotel are required to present a credit card at check-in. We do not accept personal checks as payment, nor do we accept cash at check-in. However, we are happy to accept cash as payment upon departure if a guest so desires.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms, suites, and public spaces inside the hotel are 100% smoke-free. Registered guests who smoke in a guest room or suite could be liable for an additional fee of 200 CAD to clean the room and prepare it for the next guest.