The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontario
  • K1N 9H4
  • Canada
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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Special Conditions

Passport Restrictions

New passport restrictions for air, land and sea travel to and from the United States and Canada, Mexico, Bermuda, and the Caribbean have taken effect. Travelers are required to have a passport or other secure, accepted document to enter or re-enter the United States with all air travel. Most travelers can find information at the U.S. Department of State Website. Travelers from Canada should check with the Department of Foreign Affairs and International Trade.

Policies

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older with valid photo identification.

Admittance Policy

Guests must be 19 years or older to reserve a room. Valid photo identification is required at check-in.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee. 

Pet Policy

Dogs up to 80 pounds are allowed. Guest must sign waiver at check-in before the dog can enter the guest room or public area. Please note the dog in your reservation.

Payment Policy

All direct billing must first be approved by our Accounts Department. Please contact the Credit Manager at (613) 560 - 7342 for further details.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Waitlist priority is based on SPG status and level.