Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
In an effort to create a peaceful environment for all of our guests, please be advised that parties of any kind are not permitted in any of our guests suites. Noise complaints are taken very seriously and may result in eviction without compensation.
Alcoholic beverage service is restricted to those 19 years or older with valid identification.
Dogs under 40 lbs are allowed within our designated dog friendly rooms (Traditional rooms with double and queen beds or Deluxe rooms with double and queen beds). Heavenly® Dog Beds are available upon request. Guests are required to sign a waiver upon arrival. Fees may apply if excessive cleaning is required.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Check Cashing Policy
The hotel does not offer check cashing services.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a debit refund will be provided for funds held in excess of the amount actually incurred and charged.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
A credit card must be presented upon check-in; a hold of 250 CAD will be placed on this card to cover incidentals. This hold will be released from the card, 3-5 business days after the initial hold is taken. Credit cards are the only form of payment accepted for the hold. Room and taxes may be payed in cash upon checkout.
A Message from Westin
Weekends last longer at Westin with late checkout on Sunday for any Thursday - Saturday check-in. Offering & availability may vary per market.