Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Restrictions on the Acceptance of US Currency
Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to Starwood Preferred Guest Gold & Platinum members only. There is a limit of $300 USD per stay.
Connecting Room Policy
Connecting rooms subject to availability at check in.
Charges are subject to exchange rate fluctuations unless paid in USD cash or traveler's check.
Extra Bedding Policy
A rollaway bed is allowed for a fee.
Hotel accepts dogs under 40 pounds. No other pets are permitted and there is a maximum of one dog per guest room. Guest must sign a waiver at check-in before the dog is accepted in the hotel. In addition a cleaning fee of USD$30 per day applies. Breed and weight must be provided during the reservation process.
Voucher Acceptance Policy
Vouchers are accepted.
Hotel does offer a waitlist. Guest should contact hotel directly and will be contacted only if a room becomes available.