Resort Reopens on March 1, 2016
The Westin Resort & Spa, Los Cabos, which was impacted by Hurricane Odile, is undergoing a comprehensive restoration process of its guest rooms, public areas, restaurants and bars, and is expected to reopen completely renovated on March 1, 2016. Our priority is to ensure that The Westin Resort & Spa, Los Cabos is restored to its former splendor.
We understand that the new reopening date will affect the travel plans of future guests who have booked accommodations prior to the opening date. For guests currently booked at the resort who would like to change or cancel their existing reservations, we will waive all associated fees that may incur for arrivals until February 29, 2016.
The Sheraton Hacienda del Mar Golf & Spa Resort, Los Cabos, will honor rates confirmed at the Westin, subject to availability at the time of the reservation.
Future guests will be contacted by hotel representatives who will provide assistance with changes. Guests can email firstname.lastname@example.org. Guests can also call the following toll-free numbers: from Mexico, (01)(800) 012 9229; from the U.S. or Canada, (1)(877) 376-0724.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Restrictions on the Acceptance of US Currency
Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms subject to availability at check in.
Charges are subject to exchange rate fluctuations unless paid in USD cash or traveler's check.
Extra Bedding Policy
A rollaway bed is allowed for a fee.
Hotel accepts dogs under 40 pounds. No other pets are permitted and there is a maximum of one dog per guest room. Guest must sign a waiver at check-in before the dog is accepted in the hotel. In addition a cleaning fee of USD$30 per day applies. Breed and weight must be provided during the reservation process.
Voucher Acceptance Policy
Vouchers are accepted.
Hotel does offer a waitlist. Guest should contact hotel directly and will be contacted only if a room becomes available.