Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Restrictions on the Acceptance of US Currency
Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Babysitting/Child Care Policy
The Westin Resort & Spa, Puerto Vallarta offers babysitting services at an hourly fee for up to two children per sitter, plus an additional charge for services after 10pm and for the sitter's transportation home.
Babysitting reservations must be made 24 hours in advance, and cancellations require at least four hours' notice or the total amount will be charged.
Please contact the resort for exact fee details.
Check Acceptance Policy
The resort does not accept personal checks as payment.
Connecting Room Policy
We offer a connecting room option for some of our guest rooms, subject to availability on your arrival date.
Early Arrival Policy
Check-in time is 3pm. The resort will make reasonable efforts to accommodate early arrivals. Fees may apply; please contact the hotel for further information.
Late Checkout Policy
Late check-out may be possible, subject to room availablity, at a charge of $30 USD per additional hour.
Dogs up to 40 pounds are welcome at the resort but are not permitted in the restaurants, bars, and other public areas. If a dog is in the guest room when housekeeping staff comes to clean, the owner must be present as well.