• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Restrictions on the Acceptance of US Currency

Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.

Guest Room Renovations Through March 2018

Through March 2018, guest rooms in a separate tower of the resorts’ main building are being converted into luxury villas. Occasional moderate noise is anticipated between 8am and 8pm. Please contact the resort for further information.

Resort Renovations: April 9 - July 2, 2018

From April 9 until July 2, 2018, there will be ongoing renovation work in the following areas:

  • Restaurant El Palmar and the surrounding triangular swimming pools
  • Heavenly Spa by Westin™
  • WestinWORKOUT® Fitness Studio 

During this time, construction areas will be fully surrounded by fencing and work will occur daily from 8am to 8pm. Guests should expect moderate noise during this time; however, all efforts will be made to keep disruption to a minimum.

All other restaurants, pools and amenities including the new Flow Rider will remain open for guests’ enjoyment. Please contact the resort for additional information.

Booking Policies

General Policies

Payment Policies