From July 1 to December 15, 2016, please note the main entrance, lobby and a few outlets will be relocated due to interior enhancements. All efforts will be made to keep disruption to a minimum.
From August 1 to September 30, 2016, the pool will be closed; however, the beach will remain open. Guests will have access to the pool at a nearby resort located across the street. Shuttle service is provided from 7am to 7pm.
Please call or email firstname.lastname@example.org for additional information.
We are pleased to offer an ADA Accessible Island View Room. Please call the resort directly to book this room.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Guests must be 18 years or older with photo identification to reserve a room.
In the event of a hurricane* on the islands of Grand Cayman, the resort will replace a guest's vacation for the entire duration of the reservation. This guarantee applies to room and applicable taxes. This policy is applicable to transient reservations and groups as stipulated in their contracts.
The stipulations that apply are as follows:
*A hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone in which the maximum sustained surface wind is 74 mph (64 knots) or greater.
Connecting rooms are available upon request and are subject to availability at check-in.
Connecting arrangements can be guaranteed in advance for a fee of 150 USD per night, per set of connecting rooms. Please contact the resort directly for additional information.
Please note that suites do not connect to traditional guest rooms.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the resort for further information.
We are pleased to offer complimentary early check-in upon request and subject to availability. To guarantee early check-in, guests must reserve the room for the previous night, at the full room rate.
It is our pleasure to offer rollaway beds upon request and subject to availability. Rollaways, child rollaways and cribs may incur extra charges. Rollaway beds are only available in rooms and suites with one king bed.
We are pleased to accept gift certificates. Please note that the original certificate must be presented at check-in.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late checkout is subject to availability and additional fees based on time of departure. Please contact the resort for further information.
In order to protect our guests and associates, no outside food & beverage is allowed to be brought into the resort.
Pets are not allowed at the resort.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The daily 45 USD resort charge includes local telephone calls, pool towels and lounge chairs with Ambassadors to assist, in-room safes, in-room coffee, use of steam and sauna rooms in the spa, wireless High Speed Internet Access, beach and aquatic yoga, beach volleyball and clinics, and an energy surcharge.
Due to unique cancellation policies, all Starpoint Award reservations for this hotel must be booked through your local customer contact center.
All guest rooms and indoor areas are 100% non-smoking. In addition, smoking is not permitted on our beach or in our pool and outdoor dining areas. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.