The Westin Grand, Berlin Announcements & Policies


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Cashing Policy

No personal checks are accepted.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

An early departure fee may be imposed on guests departing prior to their departure date confirmed at check-in. Fees may be up to 90% of the room rate. Please contact the hotel for further information.

Extra Bedding Policy

Rollaway beds are only permitted in Linden Superior Rooms and Junior Suites. Fees apply.

Cribs are provided upon request at no charge. For security reasons, the hotel does not provide blankets, bumpers, or pillows for infants. Guests must bring their own.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Policy

Gift certificates are accepted. To redeem a gift certificate, please contact the hotel prior to the reservation.

Pet Policy

Dogs are allowed in select room types. A 30 EUR daily charge will be added to the room rate. A Heavenly® Dog Bed can be provided.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

This property is 100% non-smoking. Please contact the hotel for further information.

Tax Exempt Policy

The city-state of Berlin levies an Accommodation Tax for overnight stays, based on the provisions and usages of overnight accommodations. This tax is 5% of an overnight stay, excluding auxiliary services. Professional expenditures for an overnight stay are exempt from taxation. Overnight professional guests must provide plausible evidence for an exempt status to be approved for their stays.