The Westin Grand, Vancouver Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Experience Renewed Living

Westin residences are architectural gems providing the full-spectrum of branded services and amenities that are found in our hotels. Choose from inspired homes in a range of locations from exciting, cosmopolitan cities to sumptuous resort destinations. Live Well Everyday. Explore The Westin Residences.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.  The hotel has a wheelchair available for guest use.  Shower chairs and commodes are also available upon request for guest rooms.

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older (with valid identification).

Babysitting/Child Care Policy

Babysitting referrals are available upon calling the hotel in advance. The hotel does not endorse any agencies.

Check Acceptance Policy

The hotel does not accept checks for payment on the day of arrival. Guests wishing to pay by check must submit the check at least 10 days prior to the day of arrival.

Early Departure Policy

An early departure fee may be imposed on guests departing prior to their scheduled departure date without 24 hour notice given to the hotel. This fee is 100% of the nightly room rate. Please contact the hotel for further information.

Extra Bedding Policy

Due to our room configurations we do not offer rollaway beds, cots, or air beds.

Gift Certificate Policy

Reservations using gift certificates must be booked with the hotel directly and are subject to availability. To purchase or redeem a gift certificate, please contact the hotel directly.

Pet Policy

Dogs are allowed. A dog waiver must be signed at check-in. 

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Payment Policy

For payment arrangements to a third party credit card please contact the hotel's Reservations department Monday through Friday at (604) 602-1999 or via e-mail at  After hours please contact the Manager on Duty.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A 200 CAD cleaning fee will be charged to any guest who violates the smoking policy. Smoking is not permitted on the balcony.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist.