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Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Special Conditions
Indoor Swimming Pool and Whirlpool
Currently, the hotel is renewing the lap pool and whirlpool. The completion of this transformation is undetermined. During this time, the remaining rejuvenating features in the Westin Workout area will be available.
Policies
ADA Policy
The hotel is compliant with ADA. ADA compliant guest rooms and facilities are available. Please contact the hotel to arrange wheelchair rentals.
Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Babysitting/Child Care Policy
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $100 per stay.
Credit Card Policy
Early Departure Policy
Guests who depart prior to their scheduled departure without 24 hours notice will be charged a $75 early departure fee.
Crib Policy
Gift Certificate Policy
To purchase a gift certificate, please contact Lisa Besspiata at (412) 560-6305.
To redeem a gift certificate, please call the hotel directly at (412) 281-3700 and ask for in-house reservations.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pet Policy
Dogs up to 40 pounds are allowed. Guests must sign a waiver and release form upon check-in. Additional cleaning charges may apply. Dog amenities provided include: a Heavenly Dog Bed, bowl, and in-room door hanger.
Payment Policy
Smoking Policy
All guest rooms and public spaces are 100% smoke-free. A $200 cleaning fee will be charged to any guest who violates the smoking policy. A smoking area is available outside the hotel’s main entrance.
