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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

The Westin Convention Center, Pittsburgh
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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Правила отеля

15:00     12:00

Выходные в Westin длятся дольше благодаря позднему выезду в Воскресенье. Доступность зависит от отеля.

ADA Policy

The hotel offers seven guest rooms that follow all local and municipal ADA requirements. These include five rooms with king beds and two with twin beds.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Babysitting/Child Care Policy

We do not offer on-site child care or babysitting services, but will be glad to provide a listing of local child care options upon request.

Check Policy

The hotel accepts personal and business checks as a form of payment with valid photo identification and approval.

Check cashing services are available to guests who present valid identification. There is a limit of $100 per stay.

Connecting Room Policy

Connecting rooms may be requested, but are not guaranteed. Please contact the hotel directly for further assistance.

Credit Card Policy

All major credit and debit cards are accepted. At check-in, an amount equal to room and tax charges along with an additional 40% will be pre-authorized.

Early Departure Policy

The hotel applies an early departure fee of $75 plus tax if not notified at check-in of the reservation date change.

Early Arrival Policy

The hotel is happy to offer early arrival, based upon availability. To guarantee availability before 3pm, you may purchase the night prior to have a room set aside for you. If a room is ready when you arrive, we will check you in without a fee.

Extra Bedding Policy

Upon request, the hotel will happily furnish one rollaway bed to king rooms only at no additional charge. Rollaways are limited to one per room and are provided on a first-come, first-served basis after arrival.

Gift Certificate Policy

The hotel is pleased to honor gift certificates based upon availability and with prior arrangements. To purchase a gift certificate, please call (412) 560-6365. To use a gift certificate, please contact the hotel for reservation assistance, as gift certificates cannot be honored as payment at check-in.

ID Requirement Policy

Valid photo identification will be required along with a credit card or cash deposit of $60 plus full payment of room and tax.

Late Checkout Policy

Checkout time is 12pm. Requests for late checkout are based upon hotel availability. Departing after 2pm will result in a charge of a half night's room rate and tax. After 4pm, a full night's room rate and tax will be applied.

Package Handling Policy

The hotel does handle incoming packages for a fee. Please contact the hotel directly for exact charges.

Pet Policy

We are happy to welcome canine friends up to 54 pounds at no additional fee. A waiver must be signed upon check-in and pets may not be left unattended in guests rooms. Please ask about our Westin Heavenly Dog Bed and additional pet amenities for your stay.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Full payment for guest room and tax must be provided upon check-in.

Third Party Credit Card: A non-guest wishing to pay for a guest in the hotel must contact in-house reservations.

Cash and Checks: Guests paying with cash or check are required to leave a $200 refundable deposit for incidentals.

Smoking Policy

Under the Breathe Westin® program, the hotel proudly offers a 100% smoke-free environment for its travelers in all guest rooms, public spaces, and restaurants. Registered guests who smoke in a guest room or suite will be liable for an additional fee of $200 so that the room may be renewed for our next guest.

Waitlist Policy

Should the dates you are interested in for your stay not be available, the hotel does offer a waitlist option. Please contact us directly.