Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to check-in.
Connecting Room Policy
Connecting rooms are available upon request basis only and cannot be guaranteed. All connecting rooms are king to 2 doubles within the same room class. Connecting rooms available in traditional, deluxe and club room classes.
Credit Card Policy
Credit card holder must be present to accept credit card as a form of payment unless a credit card authorization form has been received. Please contact the Front Desk for credit card authorization requests.
Please confirm your departure date and time upon check-in, to avoid a departure fee of one night's room and tax.
Early Arrival Policy
Early check-in can be accommodated upon request, based on availability.
Gift Certificate Policy
Please contact our Reservations Manager directly to make a reservation using a gift certificate. Gift Certificate redemptions are subject to availability and blackout dates apply.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets up to 40 pounds are allowed. Complimentary Westin Heavenly Dog Bed® is provided. Guests must sign a waiver form upon arrival.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Westin New York at Times Square is 100% smoke-free. Smoking is not permitted in any of the guestrooms or in any public areas of the hotel. Any evidence of smoking will result in a $200 cleaning fee.
Please contact the Reservations Manager directly in order to reserve the Presidential Suite or Renewal Suite.