The Westin Detroit Metropolitan Airport Annonces

Politiques de l'hôtel

15h00     12h00

Prolongez votre weekend chez Westin grâce aux départs tardifs les dimanches. La disponibilité peut varier.

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older with valid identification.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Check Policy

Personal checks are accepted for payment provided the guest is able to produce a valid photo ID.

Our SPG Gold/Platinum/VIP members may cash checks at the front desk for up to $300 per stay.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.

Credit Card Policy

When checking in, guests must present a credit card to the front desk staff.

Early Departure Policy

Guests staying more than one night will be charged a $75 early departure fee should they decide to leave before their scheduled checkout date.

Early Arrival Policy

We are happy to accommodate early arrivals when possible. Guests arriving before 7am will be charged the full day rate; guests arriving from 7am - 9am will be charged a $75 early arrival fee; and guests arriving from 9am - 3pm will be charged at the discretion of the front desk manager, subject to availability.

Extra Bedding Policy

Rollaway beds are available by request for a fee of $20 USD per rollaway/per night.

Gift Certificate Policy

Gift certificates are redeemable subject to availability. Contact the hotel for additional information.

ID Requirement

Valid government issued identification required at check-in.

Late Checkout Policy

Late checkouts are complimentary until 1pm. Guests checking out between 2pm and 4pm will be charged $50. Between 4pm and 6pm, 50% of the room rate will be charged and after 6pm, the full nightly room rate will apply.

Meeting Room Policy

A minimum revenue guarantee is required for meetings and events booked at the hotel. Please contact the hotel directly for more information.

Noise/Disturbance Policy

Westin Detroit Security Personnel will be dispatched to investigate to all noise/disturbance complaints.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

If you need any equipment delivered to the hotel, please make a reservation with our Catering/Convention Services manager. All equipment must be delivered to Bradford Airport Logistics Dockmaster. A form will be provided for the delivery company to fill out and return to the appropriate manager. The hotel does not have storage space for crates, pallets, or large shipments. Materials to be sent to the hotel must arrive no more than three days in advance of guest arrival. Each piece that is received or shipped will incur handling fees based on weight.

Pet Policy

We welcome dogs weighing up to 40 pounds with a carrier. Guests must sign a pet waiver at check-in. We are happy to provide a Heavenly® Dog Bed and food and water bowls with a mat. Pets must be in carriers when left alone in a guest room. No other animals are permitted.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

In order to arrange for third party payment, the credit card holder must contact the hotel at least 72 hours prior to the guest's arrival to receive a credit card authorization link. Once the information is received by the hotel, the credit card will be charged immediately for the entire stay (room and tax). Please contact the hotel at (734) 229-6708 for further information.

Safety/Security Policy

The hotel offers guests a private security entrance into the McNamara Terminal for added convenience. The security checkpoint is operated by TSA and open from 7:45am to 7pm.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms, suites, and public spaces inside the hotel are 100% smoke-free.