A rollaway bed, crib, or extra Japanese futon can be added to any guest room or suite for a fee.
Guests must present a valid credit card at check-in. A deposit amounting to full pre-payment, including incidental charges, is required from all guests paying cash.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Early arrival is complimentary, but is subject to availability. To guarantee early arrival, the room must be booked for the prior night.
Early Departure Policy
Departure dates will be confirmed during check-in. An early departure fee may be imposed on guests departing prior to their scheduled departure date.
Guests are required to present valid photo identification at check-in.
Late Checkout Policy
We are pleased to offer late checkout, subject to availability. Please note that an additional charge will be applied as follows: Late checkout before 3pm carries a fee of 25% of one night's rate; before 6pm, 50% of the room rate; and after 6pm, 100% of one night's room rate.
Alcoholic beverage service is restricted to those 20 years or older (with valid identification).
Pets are not allowed.
Foreign visitors must present a passport upon check-in.
Check Acceptance Policy
Personal checks are not accepted.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.