The Westin Pasadena
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The hotel is compliant with ADA. Our ADA Accessible Rooms feature accessible bathrooms with grab bars, and some offer roll-in showers.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years of age or older to check-in.
Check Cashing Policy
Check cashing services are available to guests who present two forms of valid identification. There is a limit of 100 USD per day.
Early Departure Policy
Departure dates are confirmed during check-in. There is a fee of 100 USD for departing prior to the confirmed date.
Early Arrival Policy
We are pleased to accommodate early arrivals upon request, and subject to availability. To guarantee early check-in, guests must reserve the room for the previous night, at the full room rate.
Late Checkout Policy
Late checkouts are available and subject to availability. There is a 50 USD fee for checking out after 12pm.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 40 pounds are allowed. Regrettably, no other pets are permitted. A cleaning fee of 35 USD will be charged if damage to the room is found.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We are pleased to accept third party payments. Please contact the hotel directly to obtain the form and fax it to (626) 304-1456 at least 24 hours prior to arrival.
A credit card is required upon check-in, at which time one night's room rate and tax as well as 50 USD for incidentals is held as an authorization only. Guests are welcome to pay cash upon checkout.
In keeping with our Breathe Westin® initiative, all guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.
Parties and catered events are not allowed in our suites; a no-party waiver must be signed upon check-in. Please contact the hotel for catering and event options.