The Westin Trillium House, Blue Mountain
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Experience Renewed Living
Westin residences are architectural gems providing the full-spectrum of branded services and amenities that are found in our hotels. Choose from inspired homes in a range of locations from exciting, cosmopolitan cities to sumptuous resort destinations. Live Well Everyday. Explore The Westin Residences.
Power Outage: April 27 – 28, 2015
From 11:00pm on April 27 to 4:00am on April 28, 2015, there will be a power outage due to the annual transformer service. During this time, the entire hotel will be running on the generator. The power will be limited in the guestrooms. However, there will still be lights available throughout the hallways, lobby and one elevator available. Please contact the Service Express Department for further information.
Hotel's Exterior Windows Cleaning: May 13 – 15, 2015
From May 13 to May 15, 2015, the hotel’s exterior windows will be getting cleaned. Please contact the hotel for further information.
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
Alcoholic beverage service is restricted to those 19 years or older (with two pieces of valid identification, one piece which must be photo identification.)
Age Requirement Policy
Children checking in under the age of 18 must be accompanied by an adult.
Check Cashing Policy
The hotel does not offer check cashing services.
Credit Card Policy
Credit cards used for payment of accommodation charges must be in the name of the guest registered. Third party credit card payments are not permitted.
Extra Bedding Policy
Rollaway beds (cots) are not available at this property. Please ensure the room type selected has adequate bedding to accommodate all guests staying in the room.
A valid photo ID is required for check-in.
Late Checkout Policy
Late checkouts after 11am must be requested on the morning of departure, and will be approved subject to availability. Guests checking out after 11am without authorization will be charged a late checkout fee.
Noise/Disurbance and Damage Policy
Please note guests will be charged at or after departure for repairs required to return guest room to saleable condition if damage occurs to room or fixtures during stay. Guests responsible for noise disturbances may be charged for inconveniencing other guests after fair warning is provided.
Up to two dogs are welcome in a guest room or suite. Each dog must be at least 6 months old and weigh at most 40 pounds. A Heavenly® Dog Bed can be provided if requested in a reservation. Dogs must be pre-registered to ensure that a pet-friendly suite is available. Owners must sign a waiver at check-in and are responsible for any damage, additional cleaning, and compensation to other guests that may be required. Dogs must be leashed at all times, must not be left unattended at any time, and are not permitted in dining, pool, and recreation areas. Dogs are not permitted to bark excessively. Owners must clean up after their dogs. Non-compliance with any of the above policies may result in fees and/or eviction from the premises.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Our unsupervised, outdoor pool facility is open seven days a week, year round, 7am-11pm. Hot tubs are also available during these hours. Children under the age of 16 are not permitted to use the hot tub facilities.
All guest rooms and public spaces are 100% non-smoking.