The Westin Boston Waterfront Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room and/or check in.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Check Cashing Policy

Check cashing services are available to guests who present valid identification. There is a limit of $100 per day.

Connecting Room Policy

Connecting room availability varies and can only be confirmed upon arrival.

Early Departure Policy

Guests who check out of the hotel prior to the scheduled departure date will be charged a penalty of one night’s room rate and tax.

Early Arrival Policy

The hotel is unable to guarantee early check-in unless the room is reserved for the night before. Availability is based on occupancy levels and fees apply based on arrival time.

Extra Bedding Policy

We are not able to place rollaway beds in double bedded guest rooms due to space constraints.

The hotel does not provide blankets, bumpers, or pillows with our cribs. Guests are asked to bring their own crib bedding.

Gift Certificate Policy

For gift certificate reservations, please contact the hotel directly.

ID Requirement

Valid photo identification required at check-in.

Late Checkout Policy

Late checkout is based on availability on the day of departure.  Depending on desired checkout time and occupancy levels, a fee may be applied should guests wish to depart after 3pm.

Package Handling Policy

Fees apply for the sending and receiving of packages at the hotel. Fees are assessed based on the size and weight of the package and are levied by our 3rd party business center operator. Please call the business center at the hotel for specific pricing information or further questions at (617) 532-4635.

Pet Policy

Up to two pets are allowed in a guest room. Cats and dogs are permitted. Pets may not be left unattended in guest rooms, and guests must register pets and sign our pet waiver at check-in. The hotel allows service dogs. A fee will be charged for any damages to the guest room.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

We are pleased to accept cash or major debit/credit cards.

Smoking Policy

The hotel and its rooms and facilities are 100% non-smoking. Smoking is allowed outside the hotel; however, there will be a $200 cleaning fee charged for smoking in the hotel or guest rooms.

Waitlist Policy

This hotel does not offer a waitlist.