Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Experience Renewed Living
Westin residences are architectural gems providing the full-spectrum of branded services and amenities that are found in our hotels. Choose from inspired homes in a range of locations from exciting, cosmopolitan cities to sumptuous resort destinations. Live Well Everyday. Explore The Westin Residences.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years of age or older with valid identification to register for a room
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $50 per day and $100 per day for Platinum SPG Members.
Credit Card Policy
Credit card authorization forms are accepted as payment. Please contact the front desk directly for instructions and a copy of the form.
Early Departure Policy
Please be advised that a fee of one half of a night's room rate plus taxes will apply to all early departures unless the front desk is given at least 24 hours notice of the departure.
Extra Bedding Policy
Due to limited availability, cribs are provided on a first come, first serve basis and must be requested.
Gift Certificate Policy
To redeem or purchase a gift certificate, please contact our Sales Office at (757) 275-7871.
Dogs up to 40 pounds are permitted. No other pets are permitted. Guest must sign a liability waiver for damage and/or cleaning. Guests must not leave dogs unattended in rooms and will be asked to leave the hotel if there are any disturbances. Heavenly dog beds and bowls are limited and provided on a first come, first served basis.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.