Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Políticas do hotel
Disability Access Policy
The hotel offers four disabled accessible guest rooms.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Check Acceptance Policy
The hotel does not accept personal checks.
Connecting Room Policy
Connecting rooms may be requested, but the hotel is not able to guarantee them in advance. For further information, please contact hotel directly.
Please note that all prices are quoted in Chinese Yuan (CNY), do not include taxes or gratuities, and may be subject to change.
Early Arrival Policy
Check-in time is 3pm. Early arrival is subject to room availability. Check-in before 9am results in a charge of 100% of the quoted room rate provided rooms are available. For guaranteed early check-in, the hotel will block the room one day before and apply one night charge based on the quoted room rate.
Extra Bedding Policy
Guests may request an extra bed when making reservations. One rollaway bed can be added for a fee to all rooms by adding a third adult.
Gift Certificate Policy
Please call hotel directly to book a room using a gift certificate. Guests must fax or email a copy of their gift certificate at the time of booking and are required to present the original certificate upon check-in.
ID Requirement Policy
All guests checking into the hotel are required to show valid, government-issued, photo ID or a passport as well as a credit card or cash for payment.
Late Checkout Policy
Checkout time is 12pm. Late checkout is available at an additional charge. A half day room charge will be applied if checkout time is between 12pm and 6pm. One night's room rate will be applied for checkout after 6pm.
Pets are not allowed.
The hotel accepts cash, credit card, local company checks and bank transfers as forms of payments; however, a credit card must always be presented upon check-in. Please contact the hotel directly if a credit card authorization form is needed or if payment will be in the form of a bank transfer or a check from a local company.
Guest rooms are divided into smoking and non-smoking options. Please note that smoking is not allowed in any indoor public areas, including meeting spaces and dining venues.
The hotel offers a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest are asked to provide a phone number and will be called if a room becomes available.