The Westin Chicago North Shore
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older to reserve a room.
Checks are accepted with proper identification and hotel approval. We do not offer check cashing services at the hotel.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
We do not offer currency exchange services at the hotel.
Early Departure Policy
Guests checking out prior to the departure date on their reservation will be charged one night's room fee plus taxes.
Early Arrival Policy
We are happy to accommodate early arrivals when possible, but these cannot be confirmed in advance and are subject to availability.
Extra Bedding Policy
Rollaway beds are available upon request, and are only permitted in rooms with king-sized beds.
Gift Certificate Policy
We happily accept property-specific gift certificates. Certain restrictions may apply. Please call the hotel for more information.
Late Checkout Policy
Late check out is subject to availablity and may include a fee. Guests checking out after 5pm will be charged an additional night's fee plus taxes.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
The hotel does accept pets that weigh 40 pounds or less. Pets are not allowed in the food and beverage areas. Guests must sign a waiver upon arrival at the hotel and will be responsible for damage and any additional cleaning that is required.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Our pool is open daily. Children under 18 are welcome with adult supervision. We do not allow food or beverages in the pool area.
Through our Breathe Westin™ initiative, we've eliminated smoking throughout the hotel, keeping the air you breathe free of secondhand smoke and pollutants. A $200 cleaning fee will be assessed to those who smoke in guest rooms.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.