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Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Special Conditions
Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Hotel Policies
Disability Accessible Policy
An accessible elevator is available at the hotel entrance to reach the lobby. The hotel is equipped with two accessible rooms (twin and king sized bed, 27-35m²). One wheelchair is accessible on-site (subject to availability) or assistance for renting one can be arranged through the concierge service with a deposit.
Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Check Cashing Policy
The hotel does not offer check cashing services.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Extra Bedding Policy
Our maximum capacity for extra beds or cribs in a room is one. The exceptions are Superior and Eiffel Tower View Rooms where we are unable to add an extra bed.
Cribs are available on request; however, the hotel does not provide blankets, bumpers or pillows with our cribs, so we ask that guests provide their own crib bedding.
The maximum occupancy for most room types is three persons (including children), except for the Superior and Eiffel Tower View Rooms which have a maximum occupancy of two. Please contact the hotel directly if you wish to have more than three people (including children) in a room.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly at (33)(1) 4477 1111. Reservation and availability information for gift certificate usage can only be made through the hotel.
ID Requirement
Upon check-in, all guests must present a valid ID or passport and credit card.
Pet Policy
Small dogs up to 15 kilograms are allowed at no additional charge. There is a maximum of two dogs per room and a dog waiver form must be signed at check-in. The Westin Heavenly Dog Bed is available upon request.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy
Third Party Credit Card – A non-guest wishing to pay for a guest in the hotel must fax/e-mail a copy of the front of the credit card prior to the guest’s arrival. Please specify which charges can be charged to the credit card.
Check – Checks are only accepted from bank accounts held in France. Guest must have a check guarantee card. Traveller’s checks are accepted for payment or exchange. Guest must show valid passport for the transaction.
Direct Bill – All direct billing must first be approved by our Accounts Department. The company to be invoiced must send a fax to the hotel with request of invoice. Please specify on the fax which charges should be invoiced back.
Smoking Policy
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Waitlist Policy
Hotel does offer a waitlist. Contact hotel directly.