The Westin Bear Mountain Golf Resort & Spa, Victoria
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Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Hotel Policies
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
ADA Policy
The resort has five guest rooms that meet all local municipal building code requirements for disability accessible rooms, as well as Access Canada's level 2 requirements.
Alcohol Policy
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
Age Requirement Policy
Guests must be 19 years or older with photo identification to reserve a room.
Check Acceptance Policy
The resort does not accept personal checks as payment.
Connecting Room Policy
Connecting rooms can be requested, but are not guaranteed. For further information, please contact the hotel directly.
Early Arrival Policy
We are pleased to accommodate early arrivals, based on availability and cannot be guaranteed. Additional charges may apply.
Gift Certificate Acceptance Policy
The resort accepts two types of Gift Certificates: paper ones that start with a P or a G and 4 digits and Bear Mountain Resort Gift Cards.
ID Requirement
All guests checking into the resort are required to show valid, government-issued, photo ID as well as a credit card for payment.
Pet Policy
A limited number of pet-friendly guest rooms and suites are available in our Fairways building. Guests who book one are welcome to bring one dog weighing up to 40 pounds. No other pets are permitted. We are happy to provide a Heavenly® Dog Bed, a pet welcome kit, food bowls, and a mat.
A cleaning fee will be charged upon departure: 20 CAD for one night’s stay, or 40 CAD for two or more nights. Our pet fee is subject to 15% tax.
Guests are required to sign a pet policy waiver at check-in. A pet may not be left alone in a guest room, and is not permitted in the hotel’s restaurants.
Service animals that provide assistance to individuals with disabilities are not considered pets. They are welcome at the hotel and are not subject to the policies and restrictions that apply to pets or other animals.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.
Resort Charge Policy
Guests will be charged a resort charge of 18 CAD plus taxes (20.70 CAD) per day. The resort charge covers access to the fitness facility, unlimited local and toll-free telephone calls, 30 minutes of long distance calling in North America per stay, WIFI and wired high speed internet access in guest rooms and public areas, mountain bike rentals (limit of 2 hours per room per day), access to the Golf Practice Facility including range balls and clubs for range use, golf-bag storage, and self-parking in our on-site facilities.
Smoking Policy
We are a smoke-free resort. All guest rooms, suites, balconies, patios, and public spaces inside the resort buildings are 100% smoke-free. Under the Breathe WestinTM program, registered guests who smoke in a guest room or suite could be liable for an additional fee of 200 CAD so the room can be sufficiently cleaned and ready for the next guest.