The Westin Chicago Northwest Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Check Cashing Policy

Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of $50 per day.

Gift Certificate Policy

A variety of gift certificates are available: overnight stay w/breakfast, overnight stay w/dinner credit of $100 w/breakfast, we offer monetary value certificates. Please call hotel and ask for the sales department. (630) 773-4000 ext.1278.

Facility Fee

There is a 10 USD per night facility fee. The facility fee includes: one bottled of water, local and 800 phone calls, overnight self parking and  daily newspaper Monday through Friday. Please contact the hotel for further information.

Pet Policy

Dogs weighing 40 pounds or less are permitted. At the time of check-in, guests must notify the Front Desk of the pet and must sign a pet friendly waiver. If there are any disturbances and the owner is not able to be contacted, a penalty will be imposed. Guests are responsible for any damages and cleaning required. Dogs are not permitted in food and beverage areas. Available amenities include The Heavenly® Dog Bed, food and water bowls with floor mat, dog in room sign and Heavenly Dog Bed welcome kit. 

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Purchase Order Acceptance Policy

Purchase orders are not accepted.

Non-Smoking Policy

All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.

Waitlist Policy

Please contact the hotel directly for waitlist availability.