The Westin Richmond Annonces


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Politiques de l'hôtel

15h00     12h00

Prolongez votre weekend chez Westin grâce aux départs tardifs les dimanches. La disponibilité peut varier.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Check Cashing Policy

Valid identification and electronic authorization are required in order to cash checks.

Connecting Room Policy

Connecting rooms are available upon request, subject to availability and cannot be guaranteed.

Pet Policy

Only dogs under 40 pounds are allowed. No other pets are permitted. Guests must provide a valid credit card upon arrival to secure an authorized form of payment for possible damages, as well as sign a liability waiver for damages and/or cleaning. Availability of the Heavenly® Dog Bed and bowls are limited and are provided on a first-come, first-served basis. There is no guarantee of availability for every guest with a dog. Pets are only allowed on the second floor of the hotel regardless of SPG® level or requests for upgrades; therefore, SPG floors and the Club Level are not available for guests with pets. Guests are responsible for the conduct of their pets while on hotel grounds and must fully comply with hotel policies, including noise abatement, unattended pets, leash requirements, and pet-free zones.

Service animals that provide assistance to individuals with disabilities are not considered pets. They are welcome at the hotel and are not subject to the policies and restrictions that apply to pets or other animals.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

All direct bill accounts require prior authorization from the hotel's accounting department. Please contact the hotel directly for further information.

Smoking Policy

The Westin Richmond is 100% Non-Smoking. There is a $200 fee for smoking in the hotel.