Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Experience Renewed Living
Westin residences are architectural gems providing the full-spectrum of branded services and amenities that are found in our hotels. Choose from inspired homes in a range of locations from exciting, cosmopolitan cities to sumptuous resort destinations. Live Well Everyday. Explore The Westin Residences.
Políticas do hotel
We are proud to offer a 100% ADA compliant hotel, with ADA accessible guest rooms available upon request. To request a TDD machine or a wheelchair, please contact the front office or concierge at (313) 442-1600.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older and possess proper identification to reserve a room.
Check Cashing Policy
Check cashing services are available in the lobby for guests with US bank accounts. There is a limit of $100 per room per day. Gold Starwood Preferred Guests may cash up to $300 per room per day.
Connecting Room Policy
We are happy to provide you with connecting rooms upon request, when available. Please contact the hotel directly for further information.
Gift Certificate Acceptance Policy
We welcome gift certificates, which should be presented upon check-in. To purchase or redeem a gift certificate, please call (313) 442-1614.
Guests must provide valid photo identification and credit card to complete the check-in process.
Late Checkout Policy
Late checkout requests are subject to availability. A fee of 75 USD will be imposed on guests checking out past the provided checkout time. Qualifying Starwood Preferred Guests may be granted a 4:00 PM checkout at no charge based on availability. Please contact the hotel for further information.
We ask that our guests respect each other by refraining from loud noises or disturbances. We reserve the right to evict without refund any guest not adhering to this policy.
We welcome any dogs less than 40 lbs to stay at the hotel provided that one of our pet-friendly rooms or suites is available at time of reservation. We reserve the right to charge the guest's credit card for any additional cleaning and excessive damage.
Termos sobre cartões de crédito e de débito
Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.
We are happy to accept valid credit cards and checks, with the proper form of identification. Unfortunately, we cannot accept cash as a method of payment.
To arrange 3rd party pre-payment charges, please contact the hotel directly, as we can no longer accept credit card authorization forms by fax or email. Full credit card information, including security code, is required at the time of reservation.
In keeping with our Breathe Westin® initiative, all guest rooms and public areas of the hotel are smoke-free. Guests who smoke in their guest room will be assessed a fee of $200 so that the room can be refreshed for the next guest.